Chapters 1 & 3: Safety Management & Fleet Safety

Question 1

What is safety?

Answer 1

The state of being relatively free from harm, danger, injury, or damage.

Question 2

What is risk?

Answer 2

A measure of both the likelihood and the consequences of all hazards of an activity or condition.

Question 3

State the charter of safety management.

Answer 3

Safety is implemented as a line responsibility with the people making the widgets. Safety, as a task, must clearly be the function of the line.

Safety organization is a staff function that provides assistance/advice to the line in their effort to comply.

Question 4

What is a safety policy?

Answer 4

A broad statement outlining an organizational commitment to safety.

Question 5

What is an organization?

Answer 5

Structure of authority and activity relationships using resources at hand to meet objectives.

Question 6

What are the four functions of management?

Answer 6

• planning
• organizing
• measuring information
• using that info/data to persuade an organization to move in a specific direction

Question 7

What is a safety program?

Answer 7

A broad set of plans and policies addressing the safety goals of an organization

Question 8

What is a plan?

Answer 8

A documented strategy for getting something accomplished. It may or may not be implemented.

Question 9

What is a project?

Answer 9

An undertaking to complete a specific task or goal.

It has a beginning and an end.

Question 10

What is project management?

Answer 10

The discipline of planning, organizing, and managing resources to successfully complete project goals and objectives.

Question 11

What are the challenges of project management?

Answer 11

• Achieving project goals and objectives

- Adhering to project constraints (scope, quality, time, and budget)

Question 12

What is a Gantt chart and how does it work?

Answer 12

• A bar chart illustrating a project schedule
• Uses a work breakdown structure to detail the start and finish dates of terminal elements

See Diagram

Question 13

What does PERT stand for?

Answer 13

Program Evaluation and Review Technique (PERT)

Question 14

Describe 2 key elements PERT program management.

Answer 14

PERT: program evaluation and review technique

• Nodes
• Looks at estimated time to completion between nodes with a critical path.

See Diagram

Question 15

Describe RACI project management.

Answer 15

Responsible
Accountable
Consulted
Informed

Question 16

What is the difference between Responsibility and Accountability?

Answer 16

Responsibility:
A duty to perform (can be shared)

Accountability:
A duty to perform and justify decisions and performance (cannot be shared)

Question 17

Talk about HEINRICH as a Pioneer of Safety Management

Answer 17

In 1931, he said

• 88% of accidents are caused by unsafe acts
• rest caused by unsafe conditions or Acts of God
• 3Es: Engineering, Education, Enforcement
• he also developed safety pyramid

Question 18

Talk about MCGREGOR as a Pioneer of Safety Management.

Answer 18

Theory X: external reward and punishment
Theory Y: employees are internally motivated
Theory Z: Japanese team approach; a mgmt style

Question 19

What theory did CHRIS ARGYRIS develop?

Answer 19

Incongruence Theory:
Disconnect between mature workers and organizational characteristics.

eg. mature workers prefer self direction, but theory says the current traditional org structure does not promote that.

Question 20

Talk about HERZBERG’S MOTIVATION HYGIENE THEORY.

Answer 20

There are 5 hygiene/satisfaction factors:

• money, status, relationship w manager, company policies, and working conditions
• satisfaction factors are NOT long term.

There are 5 motivation factors:

• achievement, recognition, enjoyment of work, possibility of promotion, and responsibility.
• motivation factors ARE LONG TERM.

Question 21

What is MASLOW’s Hierarchy of Needs, starting with most basic?

Answer 21

Physiological
Safety
Social
Esteem
Self Actualization

Question 22

Describe Pareto’s Principle

Answer 22

The 80-20 rule

Approximately 80% of effects result from 20% of causes

Question 23

What are the 5 elements of management?

Answer 23

Planning
Organizing
Activating
Controlling
Decision Making

Question 24

Name 5 organizational functions.

Answer 24

Process Engineering
Production Control
Maintenance
Controller
Purchasing
Personnel/Industrial Relations

Question 25

Which part of a corporate organization sets the tone for safety?

Answer 25

CEO

Question 26

The responsibility for safety is a _____ function.

Answer 26

line

Question 27

Name the 3 general types of safety committees.

Answer 27

1. Policy
2. Inspection
3. Education