Chapters 1-3 Flashcards
Define Human Resource Management
Designing formal systems in an organization to manage human talent for accomplishing organizational goals
What did HR begin around the year 1900?
Clerical operations
After changes in social legislation during the 1960s and 1970s, what was “HR” first called?
Personnel departments
What is a “core competency?”
A core competency is a unique capability that creates high value for a company
What four assets must organizations manage to be successful?
1) physical assets
2) financial assets
3) intellectual property assets
4) human assets
What are four ways to increase employee productivity?
1) Organizational Restructuring (ex. Layoffs)
2) Redesigning Work (alter how tasks are coordinated)
3) Aligning HR Activities (consistent with organization efforts)
4) Outsourcing analyses (conduct cost-benefit analyses)
What is “Organizational Culture?”
Shared values and beliefs that give members of an organization meaning and provide them with rules for behavior.
Name the seven categories of HR functions
1) strategy and planning
2) equal employment opportunity
3) staffing
4) talent management
5) rewards
6) risk management and worker protection
7) employee and labor relations
Three roles of HR
1) Administrative
2) Operational and Employee Advocate (managerial)
3) Strategic
Is HR moving towards a more strategic or administrative role?
Strategic
What are two major shifts that drive the transformation of the administrative HR role?
1) Technology
2) Outsourcing
Define “Expatriate”
A citizen of one country who is working in a second country and employed by an organization headquartered in the first country
Define “human capital”
The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization’s workforce
Define “productivity”
Measure of the quantity and quality of work done, considering the cost of resources used
Define “unit labor cost”
Computed by dividing the average cost of workers by their average levels of output
