Chapters 1-2 Flashcards

1
Q

symbols definition

A

symbol is used to stand for something, but doesn’t necessarily look like what it represents

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2
Q

signs definition

A

a sign looks like the thing it represents (smoke, red sky, falling ash = fire)

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3
Q

process definition

A

a transaction or exchange

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4
Q

systemic definition

A

occurring within a network of relationships

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5
Q

shared meaning definition

A

interpreting what the symbols mean in order to understand each other as we intended

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6
Q

what is common among all the areas of communication study

A

the use of symbols and the creation of meaning

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7
Q

the goals of theory are

A

description, explanation, predict and control, and social reform

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8
Q

how do we evaluate theories?

A

scope, logical consistency, testability utility, heuristic value, test of time, does it have predictive quality?

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9
Q

hypothesis definition

A

a thoughtful “hunch” or educated guess that we can test

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10
Q

operationalization

A

defining something in a way that we can measure or count

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11
Q

compliance gaining definition

A

asking for someone to do something

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12
Q

process of compliance gaining

A

agent (asker), target (person being asked), request, strategy, hard vs. soft tactics

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13
Q

social exchange theory

A

if i perceive that a relationship is costing me more than it is benefitting me, i am more likely to terminate that relationship

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14
Q

triangle of meaning

A

a word triggers a thought, and that makes us think about the referent, or the reality, but the word is not that reality

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15
Q

nature of symbols

A

arbitrary (different words to refer to one thing), abstract vs. concrete, ambiguous (is expensive $50 or $500)

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16
Q

symbols definition

A

something that stands for something else

17
Q

the process of communication

A

sender/reciever—> encoding—>transmitting—>channel—>decoding—>feedback—>noise

18
Q

noise definition

A

anything that interferes with the exchange and interpretation of message

19
Q

the purpose of communication is

A

creating shared meaning

20
Q

7 areas of communication

A

intrapersonal, interpersonal, group/team, organizational, public, mass media, intercultural

21
Q

theory definition

A

how we make sense of things; a set of “informed hunches”

22
Q

how to reduce misunderstandings

A

shared fields of experience (getting to know someone and doing things together so that we share a common frame of reference), definition, extensional orientation (more concrete and less abstract), metaphors, feedforward (anticipating in advance how someone is likely to interpret a message and adjusting accordingly)

23
Q

symbolic interactionalism definition

A

the ability to use symbols shapes the way we think, the way we perceive, and how we interact with each other and within our larger society

24
Q

premise (symbolic interaction)

A

the ability to use symbols is what allows us to interact with others and our society

25
Q

premise (symbolic interactionism)

A

our symbols influence the way we view the world. words have “default assumptions” that shape our thinking about how things should be

26
Q

premise (symbolic interactionism)

A

we act toward people, things, events, and actions on the basis of the meanings we assign to those people, things, events, or actions

27
Q

premise (symbolic interactionism)

A

our self is developed through interaction with others. self-fulfilling prophecy, “looking glass self”

28
Q

premise (symbolic interactionism)

A

the self is a combination of the “i” (the real, unfettered part of me) and the “me” (viewing myself as an object, seeing myself how others see me)

29
Q

premise (symbolic interactionism)

A

as we interact with others, we become increasingly aware of how others see things. we are able to see situations through the eyes of others - both specific or “particular” others

30
Q

expectancy violations theory definition

A

how do our expectations for a person or situation shape the meaning that we give to the interaction?

31
Q

proxemics definition

A

the use of space. intimate, personal, social, public distance. this refers to my personal space, or the “bubble” i maintain around me

32
Q

territoriality

A

the space i maintain and/or protect

33
Q

factors that influence our personal space

A

personal preferences, cultural variables, status, context

34
Q

reactions to expectancy violations

A

reciprocate (positive), compensate (negative)

35
Q

assumptions about dissonance theory

A

humans desire consistency. dissonance is created by psychological inconsistencies, not logical ones

36
Q

coping strategies for dissonance

A

selective exposure, selective attention, selective interpretation, selective retention