Chapter9 Flashcards
List the training delivery activities:
- Develop a lesson plan
- Choose the trainer
- Decide on the trainees who should attend a training program
- Determine the training materials and equipment required
- Prepare the training site
- Schedule the training program
- Administer the training
- Implement the training program
What is lesson plan
is the blueprint that outlines the training program in terms of the sequence of activities that will take place.
What is a lesson
is a cohesive unit of instruction with a specific learning objective.
what should a good lesson plan entail
A good lesson plan should be prepared in advance of the training program and be detailed enough that a trainer could use it guide him/herself through the program.
what is a critical phase to a lesson plan?
- The development of a lesson plan is a critical phase in the design of training program.
- It allows for the approval and the smooth operation of training activities.
What should be listed on the cover page of a lesson plan
Some of the things that should be listed on the first page or cover of a lesson plan are :
- the training objectives
- the trainer
- time allocation
- location
- classroom requirements and seating
- training material and equipment, and supplies and handouts
What are the qualities of a good trainer?
•Trainer should be an expert on the topic or content area being taught.
o Not only will trainees learn more but the trainer will be perceived as more credible
•Effective trainer must also have the ability to make the material and were able to deliver it, but all the same, they did not make it very interesting.
- One way for trainers to generate interest and increase trainee motivation is by being expressive during the delivery of a training program
Trainer expressiveness:
refers to a trainer who uses linguistic devices and is physically animated.
Expressive trainers are physically animated (eg: posture, gesturing, eye contact) and use linguistic devices such an animated and enthusiastic voice rather than a monotone voice, and vocal fluency rather than speaking with hesitancies (eg: “ums”).
The success of a program rests largely on
trainer…no matter how good the training program, if the trainer is ineffective the program will suffer.
How does training expressiveness help?
- Trainees recall a greater amount of the training content when ta trainer is more expressive
- A trainer’s expressiveness enhances trainees training motivation and self-efficacy
- In addition to being expressive, a good trainer is also engaging.
- In other words, a good trainer is able to draw trainees into the training program and keep them interested, focused, and involved in learning.
- When a trainer is engaging, trainees are more likely to be motivated to learn, and they are attentive and absorbed in the learning process.
what is a way trainers can be more expressive?
-One way a trainer can do this is by using seductive details: which refers to the use of entertaining and interesting information during the delivery of a training program (eg: showing a cartoon, telling a story, or telling a joke) that is only tangentially related to the training material.
What is one of the difficulties of finding a good trainer?
- One of the difficulties of finding a good trainer is that the individuals who are skilled trainers often do not have the subject matter expertise to deliver a training program in their organization
- On the other hand, individuals who have subject matter expertise often are not experienced trainers.
- Trainees are more likely to learn and recall training content when the trainer is well organized and easy to follow. The trainer must be able to deliver the training material in a manner that is understandable to trainees.
How can an organization develop good trainers?
-One solution to this problem is to teach subject matter experts how to be effective trainers.
These programs are known as train the trainer and focus on the skills that are required to be an effective trainer. this is TRAIN the TRAINER
Train the trainer:
refers to training programs that teach subject matter experts how to design and deliver a training program.
Why are more SME are being asked to become traienrs?
With the increasing use of tech in the workplace, more SME are being asked to become trainers and attend the trainer programs
Why is who is trained an important question
This is an important question because money and time can be wasted, and performance problems are likely to continue, if the wrong people attend training and those who require training do not attend.
According to Donald Kirkpatrick, the following four questions need to be asked when selecting participants for a training program:
- Who can benefit from the training?
- What programs are required by law or government edict?
- Should the training be voluntary or compulsory?
- Should the participants be segregated by level in the organization, or should two or more levels be included in the same class?
What is Kirkpatricks point of view on training programs ?
According to Kirkpatrick, some training programs should be compulsory otherwise some employees who will benefit from the training might not attend.
What is a way for employees to know if they are ready to attend a training program?
One way to know whether an employee is ready to attend a training program is to have them take a trainability test.
- Trainability test:
a test that measures an individual’s ability to learn and perform tasks in order to predict whether an individual will successfully complete a training program.
How are trainability test typically done?
This is typically done by having individuals take a mini course or learn a sample of the training that is representative of the content of a training program
What have trainability test been shown to be effective for? Give examples of job types its good for.
Trainability tests have been shown to be effective in predicting training success and job performance in many jobs such as carpentry, welding, dentistry, and forklift operating.
How does trainability test help a manager?
- Managers can maximize trainee learning by assessing employees readiness to learn and trainability prior to training
- Information on who requires training can be incorporated into a training plan.
What is indicated in a training plan?
indicated who in an organization needs training (eg: human resource staff), the type of training (eg: structured employment interviewing), and how the training will be delivered (eg: in a formal classroom).
What can a training pre test determine?
-Training pre-tests can be also used to determine what kind of remedial training an individual might require to prepare them for a training program
What is training materials?
refers to the expendable items such as note pads, pens, markets, tape, and so on.
What are common supplies used for training programs?
-Common supplies include computer equipment, a projector, and workbooks or manuals. -Handouts such as course outlines that indicate the course objectives, the material to be covered.
What does training equiment refer to?
Training equipment refers to things that have a life beyond a single use, such as projectors, computers, dvd player and so on
What is a training site?
facility or room where the training will take place.
Companies with no learning/training room must do this and take what into consideration?
- Organizations that do not have learning centre or training rooms will have to find suitable facilities to conduct the training.
- Important concern is the travel time required for trainees to get to the training site and ensuring that trainees have transportation.
** Number of factors need to be considered to ensure the training program runs smoothly.
- Training site should be conducive to learning (this means that the training environment should be comfortable in terms of things like space, lighting, and temperature.)
- Training site should be free of noise or distractions that might interfere with or disrupt learning.
- Training site should be set up in a manner that is appropriate for the training program.
What is one thing trainer must do on the day of training for things to run smoothly?
Trainer should arrive early on the day of the training to make sure that the room is properly set up and that the required equipment has arrived and is functioning.
why seating arrangement important for training?
- The seating arrangement is also important because it can facilitate or limit trainee involvement and participation.
- It can also energize or inhibit trainees and it communicates the trainer’s style.
What the types of training seating arrangement?
high, moderate, low
low involvement seating
-Low involvement seating represents a traditional classroom arrangement in which the instructor is in control and stands or sits at the front of the room or behind a desk or table.
high involvement seating
-High involvement seating arrangement, small groups of trainees are seated together in groups around small tables. As a result, group members can interact and work together on projects.
moderate involvement seating
trainee can look at each other and also look at the trainer
what implications does the seating arrangements have for the trainer and trainees
Seating arrangement has important implications for the trainer and trainees and should be arranged in accordance with the objectives of a training program and the desired level of trainee involvement.
- Thus, trainer needs to carefully choose a seating arrangement that is appropriate for a particular training program and the methods, activities, and exercises that will be used.