Chapter7 Flashcards

1
Q

What is Human Resources

A

The process of hiring, developing , motivating and evaluating employees to achieve company goals

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2
Q

What does HR do?

A

Job analysis & design
Planning and Forecasting
Employee Recruitment
Performance planning & evaluation
Compensation & benefits

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3
Q

Two important aspects of HR Management

A

Determining Employees Needs
Filling jobs

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4
Q

What 2 documents help HR planners in finding the right people for a specific job?

A

Job description
Job specification

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5
Q

What is a job description document?

A

IT GIVES THE TASKS AND RESPONSIBILITIES OF THE JOB

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6
Q

What is a job specification document?

A

It tells the skills, knowledge and abilities needed for the job

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7
Q

What is HR demand forecasting?

A

Determining the number of people needed in the future

Estimating the number of current employees needed to fill various jobs in the future

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8
Q

What is HR demand forecasting?

A

Determining the number of people needed in the future
and
Estimating the number of current employees needed to fill various jobs in the future

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9
Q

What is the internal labour market

A

The employees currently employed by the firm

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10
Q

What is the External Labour Market?

A

The potential applicants outside the firm

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11
Q

What is Online Recruiting?

A

Enables applicants to search for job openings, post resumes, apply for jobs
Ex. LinkedIn, Monster

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12
Q

What is social networking and Employee Recruitment?

A

Referrals and professional networking to find managers, professionals and technical positions

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13
Q

What is Social networking and Employee Recruitment?

A

Referrals and professional networking used to find managers, professionals, technical positions

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14
Q

What is Recruitment Branding?

A

Presenting an accurate and positive image of the firm to those being recruited

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15
Q

Presenting an accurate and positive image of the fir

A
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16
Q

What is Recruitment Branding?

A

Presenting an accurate and positive image of the firm to those being recruited

17
Q

6 Steps in Employee Selection

A

Initial screening
Testing
Selection Interview
Background & Reference check
Physical exam & Drug testing
Decision to hire

18
Q

How is employee training done?

A
19
Q

How is employee training done?

A

On the job
Off the job

20
Q

What do managers provide to employees about the job?

A

Job objectives
Schedules
Deadlines
Product/service Quality requirements

21
Q

What is a performance appraisal?

A

A comparison of actual performance with expected performance

22
Q

How is an employee compensated?

A