chapter1 Flashcards

1
Q

Transmission of information, ideas, emotions, skills, etc.

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

the process whereby humans collectively create and regulate social reality.

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

communication is a process like a

A

river: continuous, flowing, active and never the same

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

communication competence

A

the ability to communicate in a personally effective socially appropriate manner.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

implicit knowledge

A

knowledge we don’t stop to think about, we use it unconsciously to guide our own behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

message competence

A

the ability to make message choices that others can comprehend as well as to attend to and understand the message choices of others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

verbal competence

A

the ability to process and use linguistic devices to convey content in effective ways

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

nonverbal competence

A

the ability to process and use nonverbal codes to convey content in effective ways.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

interpretive competence

A

ability to label, organize, and interpret the conditions surrounding an interaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

role competence

A

the ability to take on social roles and to know what is appropriate behavior given these roles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

self competence

A

the ability to choose and present a desired self-image

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

goal competence

A

the ability to set goals, anticipate probable consequences, and choose effective lines of action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

aproximeeting

A

issue with technology. place to meet is decided last minute if at all

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

process perspective

A

becoming aware of what’s going on when you communicate and beginning to recognize how the underlying processes involved in communication manifest themselves in everyday performance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

situational approach

A

you define interpersonal communication in terms of its external characteristics; you look at factors like the number of people involved and their physical proximity.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

developmental approach

A

you define interpersonal communication in terms of its content; you look at the kind of information people exchange and how well they know one another

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

intrapersonal communication

A

alone and in our heads

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

interpersonal communication

A

face to face, between 2 people

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

interpersonal communication AKA

A

dyadic communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

small-group communication

A

third person joins a interpersonal communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

organizational communication

A

large businesses and government institutions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

face-to-face public communication

A
  • single speaker addresses a large group

- doesn’t know audience members personally and must compose the message for a hypothetical receiver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

mediated public (mass) communication

A
  • indirect transmission

- radio, tv

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

cultural level data

A

general information of a culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
relationships as constellations of behaviors
equivalent to the interdependent actions of two people
26
relationships as cognitive constructs
exist in our minds as we think about one another
27
relationships as mini-cultures
relationships as shared understandings like codes of conduct between countries
28
dialectical approach to relationships
opposing voices, different and contradictory impulses
29
memory interaction packets
scenes of relationship
30
relational prototype
consist of : natural language label, criterial attributes, and communicative indicators
31
natural language label
"friend"
32
criterial attributes
characteristics relationship must have to attain the natural language label
33
communicative indicators
the behaviors that display an attribute
34
communication in holding relationships together: (6)
1. interpersonal relationships begin with awareness 2. develop through coordinated interaction 3. as relationships unfold, we begin to analyze and evaluate them 4. our relationships are influenced by outside forces 5. our relationships can control us as much as we can control them 6. relationships are constructed and maintained through communication
35
content messages
messages about the topic at hand
36
relational messages
messages about the relationship itself
37
minimally competent
individuals are inflexible
38
satisfactorily competent
people who value flexibility, and who are willing to change if they sense the willingness is reciprocal
39
optimally competent
they know when to adapt and not to adapt
40
symbolic communication
symbols, socially defined
41
modifying nonverbal messages (4)
complementing accenting repeating substituting
42
modifying nonverbal messages - complementing
nonverbal elaboration of the verbal message (like looking sick to go along with saying theyre sick)
43
modifying nonverbal messages - accenting
nonverbals that underline or focus attention on a specific word or phrase (like pounding fist on table when you say "ive had it!)
44
modifying nonverbal messages - repeating
help receiver process the total message ("yes" and nodding yes)
45
modifying nonverbal messages - substituting
cold stare instead of saying "no"
46
regulating (nonverbal codes)
they regulate the flow of talk. like avoiding long pauses or signaling the end of a conversation
47
visual communication system (3 codes)
proxemics, kinesics, artifacts
48
visual communication system - proxemics
use of space
49
visual communication system - kinesics
gestures, body movement, eye and face behavior
50
visual communication system - artifacts
physical appearance, clothing
51
auditory communication system
auditory, voice
52
invisible communication system (3)
chronemics, olfactics, haptics
53
invisible communication system - chronemics
use of time
54
invisible communication system - olfactics
smell
55
invisible communication system - haptics
touch
56
proxemics
study of messages sent
57
affect displays
nonverbal cues that signal emotions
58
regulators
nonverbals that help control interaction
59
self-adaptors
body movements, reassuring touching yourself in emotional state
60
object adaptors
material objects used in the tension management process
61
looking
gazing in the direction of the other's eyes
62
seeing
visual contact with the whole person
63
2 attractiveness factors
body symmetry and body proportionality
64
vocalics/ paralanguage
the voice (not what is said)
65
vocal qualities
loudness, pitch, inflection, temp, rhythm
66
vocal characteristics
more specific sounds, laughing, crying, moaning etc
67
chronemics
interpreting messages associated with time
68
olfaction
messages attached to smells emitted by the body
69
expectancy violations theory
two factors determine how we respond- violation valence and the reward value of the other person
70
violation valence
our perception of the positive or negative value of the violating behavior itself. (crowded bus, moderate negative valence)
71
equivocal communication
messages open to more than one interpretation
72
analogic codes
indicate meaning by being similar to what they convey (like in movies)
73
digital codes
meaning is conveyed symbolically (braille and digital watch)
74
symbols
units of meaning that are arbitrary and conventional
75
morpheme
linguistic unit of meaning (dogs = dog and s morphemes)
76
regulative rules
identify, in a given context, the speech acts that are appropriate and inappropriate
77
constitutive rules
tells us how to recognize speech acts
78
life script
sense of self (who am I? who do I wish to be?)
79
Sapir-Whorf Hypothesis 2 parts
Linguistic determinism, linguistic relativity
80
Sapir-Whorf Hypothesis - linguistic determinism
language determines the way we interpret the world
81
Sapir-Whorf Hypothesis - linguistic relativity
if language determines though, then speakers of different languages will experience the world differently
82
elaborated code
middle-class make more complex grammatical decisions
83
restricted code
lower-class use grammar more rigidly, employing commonly shared forms
84
qualifiers
somewhat, kind of, maybe
85
tag endings
right? ok? end of sentence
86
disclaimers
sentences that ward off criticisms ("I may be wrong, but...")
87
female register
all characteristics together (qualifier, tag endings, disclaimers) warmer speaker but less credible too
88
free information
extra information contained in a response, can suggest additional topics