Chapter two Flashcards
ethiccs and social responsibility
affirmation action plan
A plan designed to increase the number of employees from underrepresented groups at all levels within an organization
consumerism
All activities undertaken to protect the rights of consumers
corporate citizenship
Adopting a strategic approach to fulfilling economic, ethical, environmental, and social responsibilities
economic model of social responsibility
The view that society will benefit most when business is left alone to produce and market profitable products that society needs
equal employment opportunity commission
A government agency with the power to investigate complaints of employment discrimination and the power to sue firms that practice it
green marketing
The process of creating, making, delivering, and promoting products that are environmentally safe
individual factors
personal knowledge, moral values, and personal goals
opportunity as a factors
amount of freedom an organization allows for choices and degree of policies
social factors
cultrual norms, actions of co-workers, attitudes of relatives, anduse of internet
social responsibility
the recognition that business activities have an impact on society and the consideration of that impact in business decision making
Socioeconomic model of social responsibility
The concept that business should emphasize not only profits but also the impact of its decisions on society
basic rights of consumers
the right to..safety, be informed, choose, be heard, consumer education, and service
three levels of ethical behavior
individual factors, social factors, opportunity as a factors
caveat emptor
a latin phrase that means “let the buyer beware”
sarbanes-oxley act of 2002
provides sweeping legal protection for employees who report corporate misconduct
