Chapter Three - The Operations Management Function Flashcards
What are Tangibles?
Tangibles are goods, which can be touched.
What is Operations Management?
Operations management consists of all the activities in which managers engage to produce goods or services.
What are Intangibles?
Intangibles include services, which cannot be touched.
What are Inputs?
Inputs are resources used in the process of production.
What is Transformation?
Transformation is the conversion of inputs (resources) into outputs (goods or services).
What are Outputs?
Outputs refer to the end result of an organisation’s efforts - the service or product that is delivered or provided to the consumer.
What is Productivity?
Productivity is a measure of efficiency - the amount of output produced compared to the amount of input required in production.
What is Business Competitiveness?
Business competitiveness refers to the ability of an organisation to sell products in a market.
What is Facilities Design and Layout?
Facilities design and layout involves planning the layout of workspace to streamline the production process.
What is Fixed Position Layout?
Fixed position layout deals with large-scale processes, such as the construction of bridges, ships, aircraft or buildings.
What is a Product Layout?
A product layout deals with the manufacturing of goods in mass volume using an assembly line.
What is a Process Layout?
A process layout deals with high varieties of products by grouping activities, equipment and machinery of similar function together.
What is Lean Manufacturing?
Lean manufacturing aims to eliminating waste at every stage of production. It involves analysing each stage of the production process, detecting where inefficiencies are and correcting them.
What is Materials Management?
Materials management is the strategy that manages the use, storage and delivery of materials to ensure the right amount of inputs is available when required in the operations system.
What is Inventory?
Inventory is the goods and materials held as stock by an organisation.