Chapter Reviews Flashcards

0
Q

What is a proper name for a stick of RAM.

A

DIMM

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1
Q

What do you call the commands that tell the computer what to do.

A

Programming

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2
Q

Where do you connect an anti-static wrist strap

A

To any metal part of the case

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3
Q

What sort of connector does a typical network interface (NIC)card have.

A

RJ-45

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4
Q

Modern keyboards connect to what port.

A

Mini-DIN

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5
Q

Which end of a USB plugs into a pc.

A

An USB A plug

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6
Q

A modern printer plugs into what port.

A

USB

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7
Q

What do you plug into a 3 row 15 pin port.

A

Monitor

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8
Q

A connector designed to connect a pc to a high-end audio system.

A

S/PDIF

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9
Q

Advantage of running NTFS vs FAT

A

Security features

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10
Q

A windows version which uses the backup status and configuration tool

A

Windows vista ultimate

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11
Q

Proper way to refer to the system root

A

%SystemRoot%

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12
Q

Central storage location for user files in XP

A

M Documents

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13
Q

A utility’s helpful in trouble shooting hardware

A

Device Manager

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14
Q

A windows utility to backup critical system files

A

System Restore

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15
Q

Many tech tools are grouped in which location

A

Start/ All Programs/ Accessories/ System Tools

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16
Q

What is displayed in the computer window

A

All the drives on the system

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17
Q

Features of windows 7 which enables you to folders

A

Libraries

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18
Q

How many bits are in a MAC address

A

48 bits

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19
Q

Protocol which enables names such as google.com rather than IP address

A

Domain name service (DNS)

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20
Q

Minimum CAT level cable for 100baseT network

A

CAT 5 or better UTP

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21
Q

OS which enables HomeGroup

A

Windows 7

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22
Q

Example of hybrid topology

A

Star bus

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23
Q

Advantage of a domain-based network vs a workgroup-based network

A

Single sign-on

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24
Q

CAT 6 cables uses which connector

A

RJ-45

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25
Q

STP cables vs UTP

A

STP is better at avoiding interface

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26
Q

What kind of frame gets received by NICs

A

Broadcast frames

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27
Q

What do registers provide for the CPU

A

Temporary storage of internal commands and data

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28
Q

What is the function of the address bus in the pc

A

The address bus enables the CPU to communicate with the memory controller chip (MCC)

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29
Q

Support of multiple operating systems

A

Virtualization support

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30
Q

What do registers provide for the CPU

A

The CPU uses registers for temporary storage of internal commands and data

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31
Q

What function does the external data bus have in the PC

A

Provides a channel for the flow of data and commands

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32
Q

What is the function of the address bus in the PC

A

Enables the CPU to communicate with the memory controller chip (MCC)

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33
Q

What feature of a CPU enables multiple OS support

A

Virtualization Support

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34
Q

What is the primary reason DDR2 RAM is faster than DDR RAM

A

The input/output speed of DDR2 RAM is faster

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35
Q

What is the term for the delay in the RAM’s response to a request from the MCC

A

Latency

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36
Q

If a RAM slot is not filled with RDRAM, what is required?

A

The slots be filled with CRIMMs

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37
Q

Dual channel memory can have an uneven amount of slots. Yes or No

A

Yes

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38
Q

Which Control Panel applets will display the amount of RAM

A

System

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39
Q

What is the best way to determine the total capacity and specific type of RAM a system can handle

A

Check the motherboard book

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40
Q

What could happen if you installed RAM that didn’t match in quality or speed

A

Random lockups and reboots, especially when doing memory intensive tasks

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41
Q

Blue screen of death (Bsod) is a system of faulty?

A

RAM

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42
Q

What does BIOS provide for the computer

A

BIOS provides the programming that enables the CPU to communicate with other hardware

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43
Q

What is the correct boot sequence for a PC

A

Power good, CPU, POST,boot loader , OS

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44
Q

A TV capture card works out of the box. What’s the most likely explanation

A

The device has an option ROM

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45
Q

Relationship between hardware and BIOS

A

All hardware needs BIOS

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46
Q

After a power outage sam’s PC beeps over and over and over

A

RAM is most likely bad or toasted

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47
Q

How do you clear the CMOS

A

With the CMOS clear jumper

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48
Q

What is the cause if a CMOS mismatch error

A

Dying CMOS battery

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49
Q

Where does Windows store device drivers

A

In the Registry

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50
Q

The expansion bus crystal does what

A

Determines the speed of the expansion bus

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51
Q

What does a black downward arrow indicate

A

The device has been disabled

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52
Q

PCI bus specifically designed for laptops

A

Mini-PCI

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53
Q

Which form factor dominates the PC industry

A

ATX

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54
Q

Burn in-failure cause what

A

Sudden deaths of devices

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55
Q

What are standouts

A

The metal connectors that attach the motherboard to the case

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56
Q

What two companies dominate the chipset market

A

Intel and Nvidia

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57
Q

What voltages does an ATX12V P1 connector provide for the motherboard

A

3.3 V, 5 V, 12V

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58
Q

What sort of power connector does a floppy disk drive typically use

A

A mini

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59
Q

What voltages should the two hot wires on a molex connector read

A
Red = 5V 
Yellow = 12 V
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60
Q

What feature of ATX PSUs prevent the users from turning off the system before the OS has shutdown

A

Soft power

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61
Q

How many pins does a power SATA connector have

A

15 pins

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62
Q

Running INT13 extensions has a maximum amount of how many GB

A

504 GBs

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63
Q

How many HDDs does a PATA controller support

A

2 per controller

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64
Q

How do you differentiate two PATA drives on the same cable

A

By setting the jumpers to master or slave

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65
Q

Installing a 40 wire ribbon cable to a ATA/100 HDD causes what

A

The HDD to not run at the full speed of the cable

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66
Q

What is the maximum cable length of an internal SATA cable

A

1 meter

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67
Q

SATA is part of which standard

A

ATA-7

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68
Q

Maximum amount of SATA drives on one system is determined by

A

The limitation of the motherboard

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69
Q

Connecting a PATA drive to a SATA controller requires what

A

A SATA bridge

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70
Q

Four possible entries in a FAT table

A

End of file marker, bad sector, cluster available, number of cluster where next file is stored

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71
Q

What program does Windows include to partition and format a drive

A

Disk management console

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72
Q

What does NTFS use to provide security

A

Access Control List (ACL)

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73
Q

Volumes are created on

A

Dynamic disks

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74
Q

Partitions are created on

A

Basic disks

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75
Q

How can you expand the size of an NTFS drive

A

Install a second drive and mount it to a folder on the original drive

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76
Q

Which two partition schemes allow you to creat more than four partitions or volumes

A

Guide partition table and dynamic disks

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77
Q

To install a floppy drive as A drive, what must you do

A

Plug it into the end on the connector

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78
Q

What type of device reads flash cards

A

Card reader

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79
Q

When you insert a CD, the AutoPlay feature of Windows looks for which file.

A

AUTORUN.INF

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80
Q

You can save a CD or DVD as what type of file

A

ISO file

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81
Q

A CD-RW has a speed rating of 12x10x32x. What do these mean

A

Write, Rewrite, Read

82
Q

Which standard cover DVD-ROM

A

MPEG-2

83
Q

Windows XP installation has failed. What file should you check to see what files failed to transfer

A

Setuplog.txt

84
Q

If you do not activate your Windows what will happen

A

Windows will not work after 30 days

85
Q

If Windows locks up during the installation. What should you do

A

Unplug the PC and restart the process

86
Q

You can upgrade to Windows 7 for which OS

A

Windows Vista

87
Q

Windows XP disk contains which two tools for checking hardware d software compatibility

A

Upgrade advisor and HCL

88
Q

Describe a combination of many updates and fixes

A

Service pack

89
Q

What tool helps you install multiple Windows 7 copies

A

Automated install kit

90
Q

What is the name of the program that boots Windows Vista/7

A

Bootmgr

91
Q

What is the name of the command line version of task manager

A

Taskman

92
Q

Which tool enables programers to share objects between applications and computers

A

Component services

93
Q

When using the performance console, which settings are defined to track resource usage

A

Objects and counters

94
Q

What files are organized in the registry root keys

A

Subkey a and values

95
Q

Which root key contains the systems non user specific configurations

A

HKEY_LOCAL_MACHINE

96
Q

Which two options are available when you right click on a process in task manager

A

Go to service, set priority

97
Q

How do you open registry editor from the command prompt

A

regdeit & regedt32

98
Q

Which tool enables you to creat a new user account in Windows XP

A

User Account

99
Q

Which feature in Windows XP enables you to change to another user account without logging out

A

Fast User Switching

100
Q

How can you encrypt an entire drive, including files and folders belonging to other users

A

Bitlocker

101
Q

What feature in Windows 7 opens a consent prompt

A

User Account Control (UAC)

102
Q

Which enables an admin to change the ownership of a file without knowing the user account password for that file

A

Take Ownership permission

103
Q

If you copy a file with permissions form NTFS to FAT. What permissions does that file have

A

None

104
Q

What set of folders is available to all users on a Windows XP PC

A

Shared Documents

105
Q

Which file system enables you to encrypt files, thus making them unviewable

A

Encryption file system (EFS)

106
Q

In Windows XP how do you tell automatic updates to install critical system files

A

Choose the Express option

107
Q

What tool enables you to modify startup programs

A

Msconfig

108
Q

What does System Information do?

A

Reports on hardware, software & components

109
Q

What is the backup utility for Windows XP called

A

NTbackup

110
Q

What is the Data Execution Prevention (DEP)

A

A technology that prevents viruses from taking over programs loaded in the system memory

111
Q

A toll for driver roll backs

A

Device manager

112
Q

The ASCII standard defines how many 8-bit characters

A

256

113
Q

Which command will delete all of the files in a directory

A

The wildcard command .

114
Q

What command enables you to make a new directory Windows 7

A

md

115
Q

What command do you type at the run dialog to access the command line interface

A

cmd

116
Q

command line to change file name from start.bat to hammer.bat

A

ren start.bat hammer.bat

117
Q

What type of characters are the asterisk and the question mark

A

Wildcards

118
Q

What is the command to make myfile.txt to read only

A

attrib +r myfile.txt

119
Q

To learn the syntax of the dir command, what can you type

A

dir /? or help dir

120
Q

What is the command to quit the command-line interface

A

exit

121
Q

Which utility is useful in identifying a program that is hogging the cpu

A

Task Manager

122
Q

You suspect the system is failing to boot because of a corrupt MBR. What tool do you use

A

Recovery Console

123
Q

What command should you run to check and fix corrupt system files, DLLs and other critical files

A

sfc /scannow

124
Q

An invalid boot disk, is what type of problem

A

A hardware or CMOS problem

125
Q

bootmgr is corrupted what tool can you use

A

bcdedit

126
Q

32 or 64-bit installation environment is Windows 7

A

WinPE

127
Q

Default ram checking tool

A

Windows memory diagnostics tool

128
Q

what command will repair a damaged master boot record in Windows 7

A

bootrec /fixmbr

129
Q

What feature enables you to restore a previous versions of that file

A

System Protection

130
Q

What chip translate serial data into parallel data

A

UART chip

131
Q

What integrated circuit device controls USB devices connected to a USB port

A

Host controller

132
Q

What happens to bus speed and power usage when you plug multiple devices

A

Power bus speed decreases and power increases

133
Q

Which port offers the fastest transfer speed

A

SuperSpeed USB

134
Q

What is the fastest speed that Hi-speed USB can achieve

A

480Mbps

135
Q

What two speeds can USB 1.1 run at

A

1.5 & 12Mbps

136
Q

Maximum cable length for usb 2.0

A

5 meters

137
Q

The time it takes the electron gun draws the entire screen and return to the upper left corner

A

Vertical refresh rate

138
Q

What provides illumination for LCD monitors

A

Backlights

139
Q

Difference between CRT and LCD

A

CRT has no native resolution and LCD does

140
Q

What monitor type uses more wattage

A

CRT monitors

141
Q

What is WSXGA+ resolution

A

1680 x 1050

142
Q

What is the processor on a video card called

A

GPU

143
Q

What Microsoft API supports 3d graphics

A

DirectX

144
Q

Two technologies used for back lights

A

CCFL and LED

145
Q

A LCD monitor is flickering, what is the problem

A

CCFL backlight is failing, LED light don’t flicker

146
Q

What program can you run for a new DHCP lease

A

ipconfig

147
Q

What command would you use to see the path taken by a packet

A

tracert

148
Q

Syntax for discovering which network shares on a particular server are mapped on your computer

A

net view \fileserver

149
Q

What small device enables you to test a NICs circuitry

A

A loopback plug

150
Q

Term where the patch panels are kept

A

Telecommunications room

151
Q

Does a blinking NIC activity light indicate a problem

A

No, there is network traffic

152
Q

What is a common symptom of a bad network cable

A

No link light

153
Q

What command line utility would you run to show a list of network computer

A

net view

154
Q

What benefits does full-duplex offer

A

Send and receive signals at the same time

155
Q

What do most techs call a toner or a generator

A

Fox and hound

156
Q

Which encryption protocol offers the best security

A

WPA2

157
Q

What type of device enables you to extend a wireless network

A

WAP

158
Q

In which mode do devices connect directly to each other

A

Ad hoc mode

159
Q

What determines the name of a wireless network

A

SSID

160
Q

Technology that enables wifi to make multiple simultaneous connections

A

MIMO

161
Q

What’s the top speed for an IrDA standard

A

4 Mbps

162
Q

Bloothooth creates what type of network

A

(PAN) Personal area network

163
Q

What is the name for the common omni-directional attends

A

Dipole antennas

164
Q

What advantages does DSL have over dail-up

A

You can be farther thAn 18,000 ft from the switching center

165
Q

What protocol can you use to send email

A

SMTP

166
Q

Which protocols can you use to receive email

A

IMPA4 & POP3

167
Q

What command enables you to diagnose TCP/IP errors

A

ping

168
Q

WiMAX is also know as

A

4G

169
Q

Two programs that allow you to access a remote PC

A

Remote Desktop and Telnet

170
Q

All recorded sound formats in PCs are from which format

A

PCM

171
Q

Which sound format contains a text file for the sound card to interpret

A

MIDI

172
Q

Name the extension of DirectSound3D

A

EAX

173
Q

A high quality sampling rate

A

128KHz

174
Q

What must be installed on a PC to decode a sound file

A

The proper codec

175
Q

Tablet PCs come in which two form factors

A

Convertible and slate

176
Q

ExpressCards connect to which two buses

A

PCIe and Hi-Speed USB

177
Q

Primary benefit to adding more RAM to a laptop that uses shared memory

A

Improved system performance

178
Q

Besides RAM how can you improve laptop performance

A

Swapping in an SSD

179
Q

If screen has just been replaced and wifi is no longer working. What could be the problem

A

A disconnected antenna

180
Q

LED display in power saving mode can cause what

A

Headaches

181
Q

What info do you need to connect an android to an IMAP account

A

Username, password, sending and receiving server address

182
Q

What mechanism is used by most inkjet printers to lush ink onto the paper

A

Electroconductive plates

183
Q

With a laser printer what creates the image on the photosensitive drum

A

Laser imaging unit

184
Q

What is the process order of laser printing process

A

Process,charge,expose,develop, transfer,fuse and clean

185
Q

On a dot-matrix printer, what physically strikes the ribbon to form an image

A

Print wires

186
Q

Two dot-matrix consumables

A

Paper and ribbon

187
Q

What part must be vacuumed or replaced because if damage by the corona

A

The ozone filter

188
Q

A printer prints gobs of ink. What is wrong

A

Faulty software configuration

189
Q

Heat sensitive plastic files embedded with various color dyes

A

Dye-sublimation

190
Q

Which tool will help you determine why a print didn’t print

A

Print spooled

191
Q

Manipulating people to gain access to network resources

A

Social engineering

192
Q

Smart cards offer good?

A

Hardware authentication

193
Q

Stop a user from logging on to a local machine but still allow to access the domain

A

Local security policy

194
Q

Firewall feature enables incoming traffic on a port to reach an IP address on the LAN

A

Port forwarding

195
Q

What tool would you use to enable auditing on a local level

A

Local security policy

196
Q

Walking in with a group into a secure place is know as

A

Tailgating

197
Q

What do you make when you save a copy of a VM

A

Snapshot

198
Q

What is one benefit of ESX over VM ware

A

Move a running VM from one machine to another

199
Q

A reasons not to use virtualization

A

Reduced hardware costs

200
Q

In VM CTRL-Alt-Delete is replaced by

A

CTRL-Alt-Insert

201
Q

ESX is often booted from

A

USB thumb drives

202
Q

Virtualization for Mac

A

Parallels

203
Q

When a virtual machine is not running, how is it stored

A

In a file(s)