Chapter Reviews Flashcards
What is a proper name for a stick of RAM.
DIMM
What do you call the commands that tell the computer what to do.
Programming
Where do you connect an anti-static wrist strap
To any metal part of the case
What sort of connector does a typical network interface (NIC)card have.
RJ-45
Modern keyboards connect to what port.
Mini-DIN
Which end of a USB plugs into a pc.
An USB A plug
A modern printer plugs into what port.
USB
What do you plug into a 3 row 15 pin port.
Monitor
A connector designed to connect a pc to a high-end audio system.
S/PDIF
Advantage of running NTFS vs FAT
Security features
A windows version which uses the backup status and configuration tool
Windows vista ultimate
Proper way to refer to the system root
%SystemRoot%
Central storage location for user files in XP
M Documents
A utility’s helpful in trouble shooting hardware
Device Manager
A windows utility to backup critical system files
System Restore
Many tech tools are grouped in which location
Start/ All Programs/ Accessories/ System Tools
What is displayed in the computer window
All the drives on the system
Features of windows 7 which enables you to folders
Libraries
How many bits are in a MAC address
48 bits
Protocol which enables names such as google.com rather than IP address
Domain name service (DNS)
Minimum CAT level cable for 100baseT network
CAT 5 or better UTP
OS which enables HomeGroup
Windows 7
Example of hybrid topology
Star bus
Advantage of a domain-based network vs a workgroup-based network
Single sign-on
CAT 6 cables uses which connector
RJ-45
STP cables vs UTP
STP is better at avoiding interface
What kind of frame gets received by NICs
Broadcast frames
What do registers provide for the CPU
Temporary storage of internal commands and data
What is the function of the address bus in the pc
The address bus enables the CPU to communicate with the memory controller chip (MCC)
Support of multiple operating systems
Virtualization support
What do registers provide for the CPU
The CPU uses registers for temporary storage of internal commands and data
What function does the external data bus have in the PC
Provides a channel for the flow of data and commands
What is the function of the address bus in the PC
Enables the CPU to communicate with the memory controller chip (MCC)
What feature of a CPU enables multiple OS support
Virtualization Support
What is the primary reason DDR2 RAM is faster than DDR RAM
The input/output speed of DDR2 RAM is faster
What is the term for the delay in the RAM’s response to a request from the MCC
Latency
If a RAM slot is not filled with RDRAM, what is required?
The slots be filled with CRIMMs
Dual channel memory can have an uneven amount of slots. Yes or No
Yes
Which Control Panel applets will display the amount of RAM
System
What is the best way to determine the total capacity and specific type of RAM a system can handle
Check the motherboard book
What could happen if you installed RAM that didn’t match in quality or speed
Random lockups and reboots, especially when doing memory intensive tasks
Blue screen of death (Bsod) is a system of faulty?
RAM
What does BIOS provide for the computer
BIOS provides the programming that enables the CPU to communicate with other hardware
What is the correct boot sequence for a PC
Power good, CPU, POST,boot loader , OS
A TV capture card works out of the box. What’s the most likely explanation
The device has an option ROM
Relationship between hardware and BIOS
All hardware needs BIOS
After a power outage sam’s PC beeps over and over and over
RAM is most likely bad or toasted
How do you clear the CMOS
With the CMOS clear jumper
What is the cause if a CMOS mismatch error
Dying CMOS battery
Where does Windows store device drivers
In the Registry
The expansion bus crystal does what
Determines the speed of the expansion bus
What does a black downward arrow indicate
The device has been disabled
PCI bus specifically designed for laptops
Mini-PCI
Which form factor dominates the PC industry
ATX
Burn in-failure cause what
Sudden deaths of devices
What are standouts
The metal connectors that attach the motherboard to the case
What two companies dominate the chipset market
Intel and Nvidia
What voltages does an ATX12V P1 connector provide for the motherboard
3.3 V, 5 V, 12V
What sort of power connector does a floppy disk drive typically use
A mini
What voltages should the two hot wires on a molex connector read
Red = 5V Yellow = 12 V
What feature of ATX PSUs prevent the users from turning off the system before the OS has shutdown
Soft power
How many pins does a power SATA connector have
15 pins
Running INT13 extensions has a maximum amount of how many GB
504 GBs
How many HDDs does a PATA controller support
2 per controller
How do you differentiate two PATA drives on the same cable
By setting the jumpers to master or slave
Installing a 40 wire ribbon cable to a ATA/100 HDD causes what
The HDD to not run at the full speed of the cable
What is the maximum cable length of an internal SATA cable
1 meter
SATA is part of which standard
ATA-7
Maximum amount of SATA drives on one system is determined by
The limitation of the motherboard
Connecting a PATA drive to a SATA controller requires what
A SATA bridge
Four possible entries in a FAT table
End of file marker, bad sector, cluster available, number of cluster where next file is stored
What program does Windows include to partition and format a drive
Disk management console
What does NTFS use to provide security
Access Control List (ACL)
Volumes are created on
Dynamic disks
Partitions are created on
Basic disks
How can you expand the size of an NTFS drive
Install a second drive and mount it to a folder on the original drive
Which two partition schemes allow you to creat more than four partitions or volumes
Guide partition table and dynamic disks
To install a floppy drive as A drive, what must you do
Plug it into the end on the connector
What type of device reads flash cards
Card reader
When you insert a CD, the AutoPlay feature of Windows looks for which file.
AUTORUN.INF
You can save a CD or DVD as what type of file
ISO file
A CD-RW has a speed rating of 12x10x32x. What do these mean
Write, Rewrite, Read
Which standard cover DVD-ROM
MPEG-2
Windows XP installation has failed. What file should you check to see what files failed to transfer
Setuplog.txt
If you do not activate your Windows what will happen
Windows will not work after 30 days
If Windows locks up during the installation. What should you do
Unplug the PC and restart the process
You can upgrade to Windows 7 for which OS
Windows Vista
Windows XP disk contains which two tools for checking hardware d software compatibility
Upgrade advisor and HCL
Describe a combination of many updates and fixes
Service pack
What tool helps you install multiple Windows 7 copies
Automated install kit
What is the name of the program that boots Windows Vista/7
Bootmgr
What is the name of the command line version of task manager
Taskman
Which tool enables programers to share objects between applications and computers
Component services
When using the performance console, which settings are defined to track resource usage
Objects and counters
What files are organized in the registry root keys
Subkey a and values
Which root key contains the systems non user specific configurations
HKEY_LOCAL_MACHINE
Which two options are available when you right click on a process in task manager
Go to service, set priority
How do you open registry editor from the command prompt
regdeit & regedt32
Which tool enables you to creat a new user account in Windows XP
User Account
Which feature in Windows XP enables you to change to another user account without logging out
Fast User Switching
How can you encrypt an entire drive, including files and folders belonging to other users
Bitlocker
What feature in Windows 7 opens a consent prompt
User Account Control (UAC)
Which enables an admin to change the ownership of a file without knowing the user account password for that file
Take Ownership permission
If you copy a file with permissions form NTFS to FAT. What permissions does that file have
None
What set of folders is available to all users on a Windows XP PC
Shared Documents
Which file system enables you to encrypt files, thus making them unviewable
Encryption file system (EFS)
In Windows XP how do you tell automatic updates to install critical system files
Choose the Express option
What tool enables you to modify startup programs
Msconfig
What does System Information do?
Reports on hardware, software & components
What is the backup utility for Windows XP called
NTbackup
What is the Data Execution Prevention (DEP)
A technology that prevents viruses from taking over programs loaded in the system memory
A toll for driver roll backs
Device manager
The ASCII standard defines how many 8-bit characters
256
Which command will delete all of the files in a directory
The wildcard command .
What command enables you to make a new directory Windows 7
md
What command do you type at the run dialog to access the command line interface
cmd
command line to change file name from start.bat to hammer.bat
ren start.bat hammer.bat
What type of characters are the asterisk and the question mark
Wildcards
What is the command to make myfile.txt to read only
attrib +r myfile.txt
To learn the syntax of the dir command, what can you type
dir /? or help dir
What is the command to quit the command-line interface
exit
Which utility is useful in identifying a program that is hogging the cpu
Task Manager
You suspect the system is failing to boot because of a corrupt MBR. What tool do you use
Recovery Console
What command should you run to check and fix corrupt system files, DLLs and other critical files
sfc /scannow
An invalid boot disk, is what type of problem
A hardware or CMOS problem
bootmgr is corrupted what tool can you use
bcdedit
32 or 64-bit installation environment is Windows 7
WinPE
Default ram checking tool
Windows memory diagnostics tool
what command will repair a damaged master boot record in Windows 7
bootrec /fixmbr
What feature enables you to restore a previous versions of that file
System Protection
What chip translate serial data into parallel data
UART chip
What integrated circuit device controls USB devices connected to a USB port
Host controller
What happens to bus speed and power usage when you plug multiple devices
Power bus speed decreases and power increases
Which port offers the fastest transfer speed
SuperSpeed USB
What is the fastest speed that Hi-speed USB can achieve
480Mbps
What two speeds can USB 1.1 run at
1.5 & 12Mbps
Maximum cable length for usb 2.0
5 meters
The time it takes the electron gun draws the entire screen and return to the upper left corner
Vertical refresh rate
What provides illumination for LCD monitors
Backlights
Difference between CRT and LCD
CRT has no native resolution and LCD does
What monitor type uses more wattage
CRT monitors
What is WSXGA+ resolution
1680 x 1050
What is the processor on a video card called
GPU
What Microsoft API supports 3d graphics
DirectX
Two technologies used for back lights
CCFL and LED
A LCD monitor is flickering, what is the problem
CCFL backlight is failing, LED light don’t flicker
What program can you run for a new DHCP lease
ipconfig
What command would you use to see the path taken by a packet
tracert
Syntax for discovering which network shares on a particular server are mapped on your computer
net view \fileserver
What small device enables you to test a NICs circuitry
A loopback plug
Term where the patch panels are kept
Telecommunications room
Does a blinking NIC activity light indicate a problem
No, there is network traffic
What is a common symptom of a bad network cable
No link light
What command line utility would you run to show a list of network computer
net view
What benefits does full-duplex offer
Send and receive signals at the same time
What do most techs call a toner or a generator
Fox and hound
Which encryption protocol offers the best security
WPA2
What type of device enables you to extend a wireless network
WAP
In which mode do devices connect directly to each other
Ad hoc mode
What determines the name of a wireless network
SSID
Technology that enables wifi to make multiple simultaneous connections
MIMO
What’s the top speed for an IrDA standard
4 Mbps
Bloothooth creates what type of network
(PAN) Personal area network
What is the name for the common omni-directional attends
Dipole antennas
What advantages does DSL have over dail-up
You can be farther thAn 18,000 ft from the switching center
What protocol can you use to send email
SMTP
Which protocols can you use to receive email
IMPA4 & POP3
What command enables you to diagnose TCP/IP errors
ping
WiMAX is also know as
4G
Two programs that allow you to access a remote PC
Remote Desktop and Telnet
All recorded sound formats in PCs are from which format
PCM
Which sound format contains a text file for the sound card to interpret
MIDI
Name the extension of DirectSound3D
EAX
A high quality sampling rate
128KHz
What must be installed on a PC to decode a sound file
The proper codec
Tablet PCs come in which two form factors
Convertible and slate
ExpressCards connect to which two buses
PCIe and Hi-Speed USB
Primary benefit to adding more RAM to a laptop that uses shared memory
Improved system performance
Besides RAM how can you improve laptop performance
Swapping in an SSD
If screen has just been replaced and wifi is no longer working. What could be the problem
A disconnected antenna
LED display in power saving mode can cause what
Headaches
What info do you need to connect an android to an IMAP account
Username, password, sending and receiving server address
What mechanism is used by most inkjet printers to lush ink onto the paper
Electroconductive plates
With a laser printer what creates the image on the photosensitive drum
Laser imaging unit
What is the process order of laser printing process
Process,charge,expose,develop, transfer,fuse and clean
On a dot-matrix printer, what physically strikes the ribbon to form an image
Print wires
Two dot-matrix consumables
Paper and ribbon
What part must be vacuumed or replaced because if damage by the corona
The ozone filter
A printer prints gobs of ink. What is wrong
Faulty software configuration
Heat sensitive plastic files embedded with various color dyes
Dye-sublimation
Which tool will help you determine why a print didn’t print
Print spooled
Manipulating people to gain access to network resources
Social engineering
Smart cards offer good?
Hardware authentication
Stop a user from logging on to a local machine but still allow to access the domain
Local security policy
Firewall feature enables incoming traffic on a port to reach an IP address on the LAN
Port forwarding
What tool would you use to enable auditing on a local level
Local security policy
Walking in with a group into a secure place is know as
Tailgating
What do you make when you save a copy of a VM
Snapshot
What is one benefit of ESX over VM ware
Move a running VM from one machine to another
A reasons not to use virtualization
Reduced hardware costs
In VM CTRL-Alt-Delete is replaced by
CTRL-Alt-Insert
ESX is often booted from
USB thumb drives
Virtualization for Mac
Parallels
When a virtual machine is not running, how is it stored
In a file(s)