Chapter Quizzes

Question 1

A type of leadership style that can be effective when working with experienced firefighters or when handling routine duties is

Answer 1

Laissez-faire

Question 2

Followership is particularly important for a fire officer because?

Answer 2

Subordinates are always aware of what the fire officer does

Question 3

In regards to the fire station, the fire officer must balance the ________ With the realities of a fire station work environment.

Answer 3

Expectations of the employer

Question 4

In the volunteer fire service, a moderate to high loss of firefighters may be seen during the ______ years of membership.

Answer 4

3-6 years

Question 5

The autocratic approach is required when the fire company is involved in a high risk, emergency scene activity and when the fire officer needs to do what?

Answer 5

Take Immediate corrective supervisory action

Question 6

The reinforcement theory of motivation suggests that….

Answer 6

Behavior is a function of its consequences

Question 7

The type of power demonstrated when the target person complies in order to avoid punishment that he or she believes is controlled by the agent is….

Answer 7

Coercive power

Question 8

To be an effective motivational tool, it is essential that goals set by the fire officer or clear,_______, and measurable.

Answer 8

Specific

Question 9

When a may day is called on the fire round the 1st obligation of other companies is to do what?

Answer 9

Maintain radio discipline so that command can determine the May day location and situation

Question 10

In addition to NFPA 1021, FO1 candidates are also required to meet the requirements of NFPA 1001 and what other NFPA

Answer 10

1041

Question 11

The management concept that each firefighter answers to only one supervisor and each supervisor answers to only only 1 boss is known as

Answer 11

Unity of command

Question 12

Is a successful approach for an interpersonal interaction exercise is for the candidate to demonstrate the qualities of an

Answer 12

Extreme supervisor

Question 13

A written exam for a Managing fire officer or captain will usually contain fewer technical questions and more _______ questions

Answer 13

Admin

Question 14

In preparing for a promotional examination, the candidate must master both the _______and the ______of the examination

Answer 14

Content and process

Question 15

The characteristic of a written test that ensures that a test measures what it is intended to measure on a consistent basis as known as

Answer 15

Reliability

Question 16

The civil service system within the federal government was established by the

Answer 16

Pendleton act

Question 17

The most common type of assessment center exercise is the

Answer 17

In basket exercise

Question 18

Two documents used by a personnel or human resource department in defining the knowledge skills and abilities for a position are the job description and the

Answer 18

Technical class specification

Question 19

The _________ is widely used in promotional processes because it can be designed to focus on a very specific subjects and factual information

Answer 19

A multiple choice written examination

Question 20

An employee behavior that requires an immediate corrective action by the supervisor is known as a what

Answer 20

Actionable item

Question 21

At the company level facilitating the accomplishment of the fire department mission requires the company officer to have a balance of ______ and ______skills

Answer 21

Leadership and management

Question 22

The company officers duties can be divided into three distinct roles. What are they?

Answer 22

A supervisor,commander and trainer

Question 23

The performance of the fire company is primarily the responsibility of the what

Answer 23

Company level officer

Question 24

When the makeup of a fire department’s workforce reflects that of the community it serves it is effectively displaying what

Answer 24

Diversity

Question 25

The fire officer needs to keep the chief officer informed about three areas progress towards goals, controversial issues, and what?

Answer 25

Attitudes and morale

Question 26

A written type of documentation that describes a desired goal at the general path to reach it is known as what?

Answer 26

Standard operating guideline

Question 27

An initial radio report is communicated ________ the size up

Answer 27

After

Question 28

Posting fire department related information on social media sites can be controlled by the department when it is posted by whom?

Answer 28

On and off duty personnel

Question 29

The most common type of reporting is what?

Answer 29

Verbal communication

Question 30

The national fire incident reporting system is managed by the what?

Answer 30

United States fire administration

Question 31

What is an example of sociological environmental noise that can interfere with a message being understood?

Answer 31

Prejudice or bias

Question 32

A type of hazard and situational assessment is known as an

Answer 32

Risk benefit analysis

Question 33

According to NFPA statistics,_____ account for the largest percentage of traumatic firefighter deaths.

Answer 33

Collisions

Question 34

Level one of the US Navy's human factor analysis and classification system includes two categories what are they?

Answer 34

Errors and violations

Question 35

Maintaining a continual connection between the functions being performed by a fire company and the overall situation is one of the most important reasons for establishing an

Answer 35

Incident command structure

Question 36

Some fire departments require a personnel accountability report every_______ during fire attack operations as a standard practice.

Answer 36

20 minutes

Question 37

The leading cause of death for firefighters, according to the NFPA is what?

Answer 37

Heart attacks

Question 38

The NFPA standard that identifies the components of an infection control program is what?

Answer 38

1581

Question 39

What are the three phases of an accident investigation?

Answer 39

Identification and collection of evidence Interviews with witnesses written documentation

Question 40

A compensation system where a firefighter is paid a base amount and then receives additional compensation for good performance is known as what type of compensation system?

Answer 40

Merit-based

Question 41

A recent study found that a four-person crew operating on a low hazard structure fire completed all fire ground tasks and average of _______ faster than a three-person crew.

Answer 41

25%

Question 42

A blank manager believes that people do not like to work and therefore need to be watched closely and controlled?

Answer 42

Theory X

Question 43

According to Maslow's hierarchy of needs, once an individual's physiological or level one needs are met the next level of needs to be met is what?

Answer 43

Safety security and order

Question 44

In Human Resources management, the process of attracting selecting and maintaining an adequate supply of labor is known as what?

Answer 44

Staffing

Question 45

One of the fire officers best tools to improve time efficiency is what?

Answer 45

Delegation

Question 46

When did the concept of management originate?

Answer 46

The industrial revolution

Question 47

The management theory that involves breaking down work tasks into their individual elements is known as what?

Answer 47

Scientific management

Question 48

Utilizing Blake and Mouton's managerial grid, a manager that demonstrates a low concern for results in high concern for people would be an example of a ________ manager

Answer 48

Accommodating

Question 49

When presented with a human resource issue, the fire officer must first do what?

Answer 49

Determine which laws apply

Question 50

How many years of experience in the fire department should a candidate have to be in the supervisory fire officer role?

Answer 50

3-5

Question 51

Once the skills that must be learned immediately are covered the fire officers should concentrate on the skills and new firefighter needs to know in order to what

Answer 51

Stay alive

Question 52

The correct order of the four step teaching method is

Answer 52

Preparation Presentation Application Evaluation

Question 53

The first step in developing a training program is to do what?

Answer 53

Conduct a needs assessment

Question 54

The process of imparting knowledge or skill through systematic instruction is known as what?

Answer 54

Education

Question 55

The water supply resources for live fire training should be capable of delivering _______ of the minimum needed water supply at the training site from ______ different sources.

Answer 55

150% | 2 sources

Question 56

Using the example of an apparatus driver's knowledge of the streets within his or her district, which of the following should demonstrate having reached the mastery level of psychomotor skill?

Answer 56

The driver can easily drive to any Street in his or her district and knows at least two to three alternative routes to each area

Question 57

Which organization has a credentialing program that awards the Chief fire officer designation?

Answer 57

The Center for public safety excellence

Question 58

A common error made by fire officers when completing a firefighters performance evaluation is that of evaluating the firefighter on the basis of the fire officers personal ideas instead of the classified job standards. This is known as what?

Answer 58

Frame of reference error

Question 59

A formal disciplinary hearing conducted before suspension is also known as a?

Answer 59

Loudermil hearing

Question 60

Has part of the annual evaluation process once the supervisor completes the evaluation form, what is the next step?

Answer 60

The subordinate reviews and comments on the officers evaluation

Question 61

Feedback on individual performance is most effective when it is delivered when?

Answer 61

As soon as possible after an action of incident

Question 62

In a progressive discipline system, what step commonly follows a formal written reprimand?

Answer 62

Suspension

Question 63

NFPA 1021 identifies the _____ as the level of officer that issues formal evaluations and discipline.

Answer 63

Fire officer 2

Question 64

One of the most effective strategies for encouraging positive discipline is what?

Answer 64

Empowerment

Question 65

The starting point for positive discipline is to do what?

Answer 65

Establish a set of expectations for behavior and performance

Question 66

What term is defined as " a moral, mental, and physical state in which all ranks respond to the will of the leader"?

Answer 66

Discipline

Question 67

Which of the following is an example of an alternative disciplinary action?

Answer 67

Extension of probationary period

Question 68

A special interest group that can solicit funding and lobby local and national elected officials on behalf of their cause is known as what?

Answer 68

Political action committee

Question 69

Estate where workers cannot be compelled, as a condition of employment, to join or pay dues to a union, is known as an what type of State?

Answer 69

Right to work state

Question 70

The union member who is appointed or elected to be the first line of Labor representation in the workplace is known as a?

Answer 70

Shop steward

Question 71

The intervention of a neutral party in an industrial dispute is known as an?

Answer 71

Mediation

Question 72

The line between labor and management is more complicated in the fire department because why?

Answer 72

The first level supervisors are often members of the same collective bargaining unit as the firefighters

Question 73

The primary purpose of the fair labor standards act is to do what?

Answer 73

Established minimum standards for wages including overtime

Question 74

The root cause of almost every labor dispute is what?

Answer 74

A failure to manage the relationship between labor and management

Question 75

Which federal law forms the basis of formal labor relations in the United States?

Answer 75

Wagner -Connery act

Question 76

______ is defined as "a method whereby representatives of employees and employers determine the conditions of employment through direct negotiation."

Answer 76

Collective bargaining

Question 77

"________" describes forms of electronic communication through which users create online communities to share information, ideas, personal messages, and other content.

Answer 77

Social media

Question 78

A fundamental goal of a ________ is to prevent injury, death, or loss due to a fire or other types of incidents.

Answer 78

Public safety education program

Question 79

Informing large groups of people about fire safety issues is considered to be an objective of a what type of program?

Answer 79

Public safety education program

Question 80

The US census collection identifies a massive amount of information about the ______ of the nation.

Answer 80

Demographics

Question 81

The _______ program helps citizens understand their responsibilities in preparing for disaster and increases their ability to help themselves, their families, and their neighbors safety in many types of situations

Answer 81

The community emergency response team

Question 82

When speaking with the media you should never...

Answer 82

Keep messages vague

Question 83

What is the third step of the five step planning process developed by the United States fire administration and updated by fema?

Answer 83

Design the program

Question 84

A competent ignition source has three components, what are they

Answer 84

Generation, transmission, heating

Question 85

Any fire that is deliberately ignited under circumstances in which the person knows that the fire should not be ignited is classified as what?

Answer 85

Incendiary fire cause

Question 86

Tangible items that can be identified by witnesses such as an incendiary device and fire scene debris are called what type of evidence

Answer 86

Demonstrative

Question 87

To determine the point of origin, the fire officer must understand

Answer 87

Fire behavior, growth, and development

Question 88

________, in the context of fire evidence, could include the remains of the materials first ignited, the ignition source, or other items or components that are in some way related to the fire ignition, development, or spread.

Answer 88

Artifacts

Question 89

________ analysis is the scientific process of examining a fire occurrence to determine all the relevant facts, including the origin, cause, and subsequent development of the fire.

Answer 89

Fire

Question 90

An _______ these two members from the initial attack crew.

Answer 90

Initial rapid intervention crew

Question 91

100 years ago, fires within a structure were_______ - limited, while recent studies have shown that modern fires are ________ - limited.

Answer 91

Fuel, ventilation

Question 92

The level of supervision and officer provides should be balanced with the ______ of the company members and the nature of the ________.

Answer 92

Experience, assignment

Question 93

The second phase of the size that begins on receipt of an alarm and requires which of the following questions to be answered?

Answer 93

What do I have? where is it going? how do I control it?

Question 94

What are the following is considered a major component to the incident action plan?

Answer 94

The determination of the appropriate strategy to mitigate an incident.

Question 95

________ is a systematic process of gathering and processing information to evaluate the situation and then translating that information into a plan to deal with the situation.

Answer 95

Size up

Question 96

Crew _______ means firefighters stay together as a team of two or more.

Answer 96

Integrity

Question 97

During search and rescue operations, Crews must remain _____ to changing fire conditions that may increase the risk to them or prevent survival of occupants.

Answer 97

Vigilant