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FO1 Chapter Quizzes > Chapter Quizzes > Flashcards

Chapter Quizzes Flashcards

1
Q

A type of leadership style that can be effective when working with experienced firefighters or when handling routine duties is

A

Laissez-faire

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2
Q

Followership is particularly important for a fire officer because?

A

Subordinates are always aware of what the fire officer does

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3
Q

In regards to the fire station, the fire officer must balance the ________ With the realities of a fire station work environment.

A

Expectations of the employer

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4
Q

In the volunteer fire service, a moderate to high loss of firefighters may be seen during the ______ years of membership.

A

3-6 years

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5
Q

The autocratic approach is required when the fire company is involved in a high risk, emergency scene activity and when the fire officer needs to do what?

A

Take Immediate corrective supervisory action

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6
Q

The reinforcement theory of motivation suggests that….

A

Behavior is a function of its consequences

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7
Q

The type of power demonstrated when the target person complies in order to avoid punishment that he or she believes is controlled by the agent is….

A

Coercive power

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8
Q

To be an effective motivational tool, it is essential that goals set by the fire officer or clear,_______, and measurable.

A

Specific

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9
Q

When a may day is called on the fire round the 1st obligation of other companies is to do what?

A

Maintain radio discipline so that command can determine the May day location and situation

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10
Q

In addition to NFPA 1021, FO1 candidates are also required to meet the requirements of NFPA 1001 and what other NFPA

A

1041

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11
Q

The management concept that each firefighter answers to only one supervisor and each supervisor answers to only only 1 boss is known as

A

Unity of command

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12
Q

Is a successful approach for an interpersonal interaction exercise is for the candidate to demonstrate the qualities of an

A

Extreme supervisor

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13
Q

A written exam for a Managing fire officer or captain will usually contain fewer technical questions and more _______ questions

A

Admin

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14
Q

In preparing for a promotional examination, the candidate must master both the _______and the ______of the examination

A

Content and process

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15
Q

The characteristic of a written test that ensures that a test measures what it is intended to measure on a consistent basis as known as

A

Reliability

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16
Q

The civil service system within the federal government was established by the

A

Pendleton act

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17
Q

The most common type of assessment center exercise is the

A

In basket exercise

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18
Q

Two documents used by a personnel or human resource department in defining the knowledge skills and abilities for a position are the job description and the

A

Technical class specification

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19
Q

The _________ is widely used in promotional processes because it can be designed to focus on a very specific subjects and factual information

A

A multiple choice written examination

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20
Q

An employee behavior that requires an immediate corrective action by the supervisor is known as a what

A

Actionable item

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21
Q

At the company level facilitating the accomplishment of the fire department mission requires the company officer to have a balance of ______ and ______skills

A

Leadership and management

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22
Q

The company officers duties can be divided into three distinct roles. What are they?

A

A supervisor,commander and trainer

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23
Q

The performance of the fire company is primarily the responsibility of the what

A

Company level officer

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24
Q

When the makeup of a fire department’s workforce reflects that of the community it serves it is effectively displaying what

A

Diversity

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25
Q

The fire officer needs to keep the chief officer informed about three areas progress towards goals, controversial issues, and what?

A

Attitudes and morale

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26
Q

A written type of documentation that describes a desired goal at the general path to reach it is known as what?

A

Standard operating guideline

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27
Q

An initial radio report is communicated ________ the size up

A

After

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28
Q

Posting fire department related information on social media sites can be controlled by the department when it is posted by whom?

A

On and off duty personnel

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29
Q

The most common type of reporting is what?

A

Verbal communication

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30
Q

The national fire incident reporting system is managed by the what?

A

United States fire administration

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31
Q

What is an example of sociological environmental noise that can interfere with a message being understood?

A

Prejudice or bias

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32
Q

A type of hazard and situational assessment is known as an

A

Risk benefit analysis

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33
Q

According to NFPA statistics,_____ account for the largest percentage of traumatic firefighter deaths.

A

Collisions

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34
Q

Level one of the US Navy’s human factor analysis and classification system includes two categories what are they?

A

Errors and violations

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35
Q

Maintaining a continual connection between the functions being performed by a fire company and the overall situation is one of the most important reasons for establishing an

A

Incident command structure

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36
Q

Some fire departments require a personnel accountability report every_______ during fire attack operations as a standard practice.

A

20 minutes

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37
Q

The leading cause of death for firefighters, according to the NFPA is what?

A

Heart attacks

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38
Q

The NFPA standard that identifies the components of an infection control program is what?

A

1581

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39
Q

What are the three phases of an accident investigation?

A

Identification and collection of evidence
Interviews with witnesses
written documentation

40
Q

A compensation system where a firefighter is paid a base amount and then receives additional compensation for good performance is known as what type of compensation system?

A

Merit-based

41
Q

A recent study found that a four-person crew operating on a low hazard structure fire completed all fire ground tasks and average of _______ faster than a three-person crew.

A

25%

42
Q

A blank manager believes that people do not like to work and therefore need to be watched closely and controlled?

A

Theory X

43
Q

According to Maslow’s hierarchy of needs, once an individual’s physiological or level one needs are met the next level of needs to be met is what?

A

Safety security and order

44
Q

In Human Resources management, the process of attracting selecting and maintaining an adequate supply of labor is known as what?

A

Staffing

45
Q

One of the fire officers best tools to improve time efficiency is what?

A

Delegation

46
Q

When did the concept of management originate?

A

The industrial revolution

47
Q

The management theory that involves breaking down work tasks into their individual elements is known as what?

A

Scientific management

48
Q

Utilizing Blake and Mouton’s managerial grid, a manager that demonstrates a low concern for results in high concern for people would be an example of a ________ manager

A

Accommodating

49
Q

When presented with a human resource issue, the fire officer must first do what?

A

Determine which laws apply

50
Q

How many years of experience in the fire department should a candidate have to be in the supervisory fire officer role?

A

3-5

51
Q

Once the skills that must be learned immediately are covered the fire officers should concentrate on the skills and new firefighter needs to know in order to what

A

Stay alive

52
Q

The correct order of the four step teaching method is

A

Preparation
Presentation
Application
Evaluation

53
Q

The first step in developing a training program is to do what?

A

Conduct a needs assessment

54
Q

The process of imparting knowledge or skill through systematic instruction is known as what?

A

Education

55
Q

The water supply resources for live fire training should be capable of delivering _______ of the minimum needed water supply at the training site from ______ different sources.

A

150%

2 sources

56
Q

Using the example of an apparatus driver’s knowledge of the streets within his or her district, which of the following should demonstrate having reached the mastery level of psychomotor skill?

A

The driver can easily drive to any Street in his or her district and knows at least two to three alternative routes to each area

57
Q

Which organization has a credentialing program that awards the Chief fire officer designation?

A

The Center for public safety excellence

58
Q

A common error made by fire officers when completing a firefighters performance evaluation is that of evaluating the firefighter on the basis of the fire officers personal ideas instead of the classified job standards. This is known as what?

A

Frame of reference error

59
Q

A formal disciplinary hearing conducted before suspension is also known as a?

A

Loudermil hearing

60
Q

Has part of the annual evaluation process once the supervisor completes the evaluation form, what is the next step?

A

The subordinate reviews and comments on the officers evaluation

61
Q

Feedback on individual performance is most effective when it is delivered when?

A

As soon as possible after an action of incident

62
Q

In a progressive discipline system, what step commonly follows a formal written reprimand?

A

Suspension

63
Q

NFPA 1021 identifies the _____ as the level of officer that issues formal evaluations and discipline.

A

Fire officer 2

64
Q

One of the most effective strategies for encouraging positive discipline is what?

A

Empowerment

65
Q

The starting point for positive discipline is to do what?

A

Establish a set of expectations for behavior and performance

66
Q

What term is defined as “ a moral, mental, and physical state in which all ranks respond to the will of the leader”?

A

Discipline

67
Q

Which of the following is an example of an alternative disciplinary action?

A

Extension of probationary period

68
Q

A special interest group that can solicit funding and lobby local and national elected officials on behalf of their cause is known as what?

A

Political action committee

69
Q

Estate where workers cannot be compelled, as a condition of employment, to join or pay dues to a union, is known as an what type of State?

A

Right to work state

70
Q

The union member who is appointed or elected to be the first line of Labor representation in the workplace is known as a?

A

Shop steward

71
Q

The intervention of a neutral party in an industrial dispute is known as an?

A

Mediation

72
Q

The line between labor and management is more complicated in the fire department because why?

A

The first level supervisors are often members of the same collective bargaining unit as the firefighters

73
Q

The primary purpose of the fair labor standards act is to do what?

A

Established minimum standards for wages including overtime

74
Q

The root cause of almost every labor dispute is what?

A

A failure to manage the relationship between labor and management

75
Q

Which federal law forms the basis of formal labor relations in the United States?

A

Wagner -Connery act

76
Q

______ is defined as “a method whereby representatives of employees and employers determine the conditions of employment through direct negotiation.”

A

Collective bargaining

77
Q

“________” describes forms of electronic communication through which users create online communities to share information, ideas, personal messages, and other content.

A

Social media

78
Q

A fundamental goal of a ________ is to prevent injury, death, or loss due to a fire or other types of incidents.

A

Public safety education program

79
Q

Informing large groups of people about fire safety issues is considered to be an objective of a what type of program?

A

Public safety education program

80
Q

The US census collection identifies a massive amount of information about the ______ of the nation.

A

Demographics

81
Q

The _______ program helps citizens understand their responsibilities in preparing for disaster and increases their ability to help themselves, their families, and their neighbors safety in many types of situations

A

The community emergency response team

82
Q

When speaking with the media you should never…

A

Keep messages vague

83
Q

What is the third step of the five step planning process developed by the United States fire administration and updated by fema?

A

Design the program

84
Q

A competent ignition source has three components, what are they

A

Generation, transmission, heating

85
Q

Any fire that is deliberately ignited under circumstances in which the person knows that the fire should not be ignited is classified as what?

A

Incendiary fire cause

86
Q

Tangible items that can be identified by witnesses such as an incendiary device and fire scene debris are called what type of evidence

A

Demonstrative

87
Q

To determine the point of origin, the fire officer must understand

A

Fire behavior, growth, and development

88
Q

________, in the context of fire evidence, could include the remains of the materials first ignited, the ignition source, or other items or components that are in some way related to the fire ignition, development, or spread.

A

Artifacts

89
Q

________ analysis is the scientific process of examining a fire occurrence to determine all the relevant facts, including the origin, cause, and subsequent development of the fire.

A

Fire

90
Q

An _______ these two members from the initial attack crew.

A

Initial rapid intervention crew

91
Q

100 years ago, fires within a structure were_______ - limited, while recent studies have shown that modern fires are ________ - limited.

A

Fuel, ventilation

92
Q

The level of supervision and officer provides should be balanced with the ______ of the company members and the nature of the ________.

A

Experience, assignment

93
Q

The second phase of the size that begins on receipt of an alarm and requires which of the following questions to be answered?

A

What do I have?
where is it going?
how do I control it?

94
Q

What are the following is considered a major component to the incident action plan?

A

The determination of the appropriate strategy to mitigate an incident.

95
Q

________ is a systematic process of gathering and processing information to evaluate the situation and then translating that information into a plan to deal with the situation.

A

Size up

96
Q

Crew _______ means firefighters stay together as a team of two or more.

A

Integrity

97
Q

During search and rescue operations, Crews must remain _____ to changing fire conditions that may increase the risk to them or prevent survival of occupants.

A

Vigilant

FO1 Chapter Quizzes (1 decks)

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