Chapter One Intro To Bus Man Flashcards

0
Q

What is business

A

Is a organisation that provides goods or services to customers in order to make a profit

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1
Q

What is profit

A

When income earned ( revenue ) is greater than the costs of production (costs)

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2
Q

What is finished goods

A

Good that are ready to buy and use

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3
Q

What is non-for profit

A

Not-for-profit organisations operate to provide social, educational, religious or other benefits rather than the soul pursuit or objective to make a profit.

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4
Q

What is for-profit

A

It’s soul purpose is to make a profit

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5
Q

What is market share

A

Refers to the business’s share of total industry sales for a particular product

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6
Q

What is Multinational

A

A compony that branches out to many different country’s

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7
Q

What is an objective

A

A statement of what an organisation expects to achieve over a set period of time

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8
Q

What is Social objective

A

Working with in the community to provide jobs, social justice etc

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9
Q

What’s a financial objective

A

Wanting to make more money by increasing sales, market share and increasing the business.

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10
Q

What’s personal objectives

A

Something a business manager wants to do to make their business in their eyes or improve themselves.

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11
Q

Economy is

A

A system to set up and determine what to produce, how to produce and and whom the production will be distributed to

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12
Q

Economic growth is

A

When the real value of goods and services increases over a set period of time.

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13
Q

Business environment

A

Refers to the surrounding conditions in which the business operates this can be divided in to two parts internal and external

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14
Q

Internal environment

A

These are the factors that the business can control

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15
Q

External environment

A

These are the factors that the business has little control over can be separated into two sectors operating and micro

16
Q

Corporate culture is

A

Unwritten or informal rules which people are to abide by most of the time.

17
Q

Policy is

A

The general guide to help employees deal with reoccurring situations.

18
Q

Operating environment is

A

Is sometimes called task environment refers to the specific outside stakeholders with whom the business interacts in conducting its business

19
Q

A stakeholder is

A

Any group or individual who has an interest in or is affect by the activities of the group

20
Q

Suppliers are

A

Supply the the resources that the business needs to conduct its operations

21
Q

Competition is

A

Rivalry among businesses that seek to satisfy a market

22
Q

Competitors are

A

Businesses that offer rival products or services

23
Q

Interest groups are

A

Are groups of people who attempt to directly influence or persuade an organisation to adopt particular polices

24
Q

Sustainable competitive advantage is

A

the ability of a business to develop strategies that ensure it has an edge over its competitors

25
Q

Macro environment is

A

Made up of a board of conditions and trends in the economy and society with in a business operates

26
Q

Work place diversity

A

Means the multitude of individual differences that exist amount people in the workplace

27
Q

Business ethics is

A

The application of moral standards to business behaviour

28
Q

Socially responsible management is

A

Managing an organisation is such away that the broader social welfare of the community is taken into consideration when making business decisions

29
Q

Stakeholders are

A

Individuals or groups with an interest in the success of the business

30
Q

Conflict of interest occurs when

A

A person takes advantage of a situation or piece of information for his or her advantage rather than for the employers interest

31
Q

Corruption is

A

A lack of honestly or integrity, using a position of trust or authority to receive favours, often financial bribes

32
Q

Code of conduct is

A

A set of ethical standards by which managers and employees should abide

33
Q

Export is

A

Sending goods to other places or out of the country

34
Q

Import is

A

Receiving goods from other places or country’s