Chapter One Flashcards
Managers
An individual who achieves goals through other people
Organization
A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals
Planning
A process that includes defining goals, establishing strategy, and developing plans to coordinate activities
Organizing
Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made
Leading
A function that includes motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts
Controlling
Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Technical Skills
The ability to apply specialized knowledge or expertise
Human Skills
The ability to work with, understand, and motivate other people, both individually and in groups
Conceptual Skills
The mental ability to analyze and diagnose complex situations
Organizational Behavior
A field study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.
Systematic Study
Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence
Evidence-Based Management
The basing of managerial decision on the best available scientific evidence
Intuition
A gut feeling not necessarily supported by research
Psychology
The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals
Social Psychology
An area of psychology that blends concepts from psychology and sociology and that focuses on the influence of people on one another
