Chapter one Flashcards
Employee Leasing
The process of dismissing employees who are then hired by a leasing company (which handles all HR-related activities) and contracting with that company to lease back the employees
human resources management (HRM)
The Process of managing human talent to achieve an organization’s objectives
Offshoring
The business practice of sending jobs to other countries
Outsourcing
Contracting outside the organization to have work done that formerly was done by internal employees
Proactive change
Change initiated to take advantage of targeted opportunities
Downsizing
Planned elimination of jobs
Change management
Change management is a systematic way of bringing about and managing both organizational changes and changes on the individual level
Human capital
The knowledge, skills, and capabilities of individuals that have economic values to an organization
Human resources information system (HRIS)
A computerized system that provides current and accurate data for purposes of control and decision-making
Re-engineering
Fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost quality, service, and speed
Knowledge workers
Workers whose responsibilities extend beyond the physical execution of work to include planning, decision-making, and problem-solving
line manager
Non-HR managers who are responsible for overseeing the work of other employees
globalization
The trend toward opening up foreign markets to international trade and investment
Collaborative software
Software that allows workers to interface and share information with one another electronically
Six Sigma quality
A set of principles and practices whose core ideas include understanding customer needs, doing things right the first time, and striving for continuous improvement
