Chapter II - Principles of Management Flashcards

1
Q

Meaning of Principles of Management

A

They are broad and general guidelines for decision making and behavior. They are fundamental statements of facts which establish a cause and effect relationship.

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2
Q

Nature of Principles of Management

A

i. Universal applicability
ii. General guidelines
iii. Formed by practice and experimentation
iv. Flexible
v. Cause and effect relationship
vi. Contingent
vii. Mainly behavioral

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3
Q

Significance of Principles of Management

A

i. Provides managers with useful insight into reality
ii. Optimum utilization of resources and effective administration
iii. Scientific decision
iv. Meeting changing environment requirements
v. Fulfilling social responsibility
vi. Management training, education and research

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4
Q

Meaning of Scientific Management

A

It means applying the scientific methods and tools to increase the output, its quality and reduce costs and wastages. It is a systematic and thoughtful approach.

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5
Q

Definition of Scientific Management

A

It means knowing exactly what you want men to do and seeing that they do it in the best and cheapest way.

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6
Q

Principles of Scientific Management

A

i. Science, not rule of thumb
ii. Harmony, not discord
iii. Cooperation, not Individualism
iv. Development of each and every person to his or her greatest efficiency

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7
Q

Meaning of Functional Foremanship

A

Taylor developed the technique of functional foremanship. Under this technique , planning and execution are separated from each other. Taylor advocated the appointment of eight foremen, out of which four will be responsible for planning and the other four for execution.

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8
Q

Meaning of Standardization of Work

A

It refers to the process of setting standards for every business activity. It can be standardization of process, raw material, time, product, machinery, methods, etc.

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9
Q

Meaning of Simplification of Work

A

It refers to eliminating unnecessary activities in order to reduce costs and save time.

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10
Q

Meaning of Method Study

A

It is to find out the one best way to perform a particular task.

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11
Q

Meaning of Motion Study

A

It refers to studying movements such as shifting, placing, sitting, etc while doing a particular job.

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12
Q

Meaning of Time Study

A

It refers to the study of the standard time taken to perform a particular task.

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13
Q

Meaning of Fatigue Study

A

This refers to studying a number of rest intervals a worker needs in order to work efficiently.

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14
Q

Meaning of Differential Piece Wage System

A

This refers to a system where the wages paid are based on the workers performance or the basis work done.

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15
Q

Meaning of Mental Revolution

A

It refers to the change of attitude of the workers from individualism to coordination.

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16
Q

Techniques of Scientific Management

A

i. Functional Foremanship
ii. Standardization of work
iii. Simplification of work
iv. Method study
v. Motion study
vi. Time study
vii. Fatigue study
viii. Differential piece wage system

17
Q

Principles of Management developed by Fayol

A

i. Division of work
ii. Authority and responsibility
iii. Discipline
iv. Unity of command
v. Unity of direction
vi. Subordination of individual interest to general interest
vii. Remuneration of employees
viii. Centralisation and Decentralisation
ix. Scalar chain
x. Order
xi. Equity
xii. Stability of personnel
xiii. Initiative
xiv. Espirit de corps

18
Q

Difference between Unity of Command and Unity of Direction

A

A. Unity of command
i. meaning : one subordinate should receive orders from one superior
ii. aim : to prevent dual subordination
iii. implications : it affects an individual employee
B. Unity of direction
i. meaning : each group of activities that have a similar objective must have one head and one plan
ii. aim : to prevent activities from overlapping
iii. implications : it affects the entire organization

19
Q

Difference between Fayol and Taylor

A

A. Fayol
i. perspective : top level management
ii. applicability : universally applicable
iii. basis of formation : personal experience
iv. focus : improving overall administration
v. personality : practitioner
vi. expression : general theory of administration
B. Taylor
i. perspective : shop floor level of a factory
ii. applicability : applicable to specialized situations
iii. basis of formation : observation and experimentation
iv. focus : increasing production
v. personality :scientist
vi. expression : scientific management