CHAPTER EXAMS Flashcards
What is the process of withdrawing blood from a vein?
venipucture
Which of the following personnel may be found in a clinical lab?
all the choices
Which is not a personal characteristic of a professional Phlebotomist?
Having a sense of humor
A type of communication barrier
stereotyping
The correct term for “ the process of withdrawing blood from a vein” is
venipunture
Phlebotomy skills would not include
Interpersonal skills
Professionals should be
All of the choices are correct
What does CBC stand for:
complete blood count
Which laboratory dept. performs CBCs?
Hematoloy
What does the prefix phlebo mean?
Veins
What is the most common chemistry test performed by POCT?
glucose
What is HIPAA?
Designed to keep personal health information private
Proof of participation in workshops to upgrade skills required by some agencies to renew certification is called
CEUs
Which of the following is an example of a confirming response to a patient?
I understand how you must be feeling.
It is improper telephone protocol to:
hang up on angry callers.
What is “informed consent”?
All of the answers
What is assault?
the attempt to touch or injure a person
What are the duties of CQI Committee?
B and C are correct
Every institution’s exposure control plan should be reviewed.
yearly
What is the Standard of Care?
Both a and b are correct.
What is the difference between law and ethics?
ethics is a code of principles or a moral custom; laws govern medical conduct
Define Malpractice.
improper or unskilled care of a patient by a member of the health care team, unprofessional conduct or unreasonable lack of skill