Chapter A Flashcards
Systems Analyst
A business professional who uses analysis and design techniques to solve business problems by using information technology.
Systems Design
The process of specifying in detail HOW the many components of the information system should be physically implemented.
Systems Analysis
The process of understanding and specifying in detail WHAT the information system should accomplish.
System
A collection of interrelated components that function together to achieve some outcome.
Information System
A collection of interrelated components that collect, process, store, and provide as output the information needed to complete business tasks.
Subsystem
A system that is part of a larger system.
Functional Decomposition
Dividing a system into components based on subsystems that are further divided into smaller subsystems.
System Boundary
The separation between a system and its environment that inputs and outputs must cross.
Automation Boundary
The separation between the automated part of a system and the manual part of a system.
Customer Relationship Management (CRM) System
A system that supports marketing, sales, and service operations involving direct and indirect customer interaction.
Supply Chain Management (SCM) System
A system that seamlessly integrates product development, product acquisition, manufacturing, and inventory management.
Accounting and Financial Management (AFM) System
A system that records accounting information needed to produce financial statements and other reports used by investors and creditors.
Human Resource Management (HRM) System
A system that supports such employee-related tasks as payroll, benefits, hiring and training.
Manufacturing Management System
A system that controls internal production processes that turn raw materials into finished goods.
Knowledge Management System (KMS)
A system that supports the storage of and access to documents from all parts of the organization.
