Chapter 9 Vocabulary

Question 1

Group

Answer 1

A collection of three or more people who interact and attempt to influence each other in order to accomplish a common purpose.

Question 2

Group Communication

Answer 2

All the verbal and nonverbal messages shared with or among members of the group.

Question 3

Interdependent Group

Answer 3

Group in which members rely on each other’s skills and knowledge to accomplish the group goals.

Question 4

Cohesiveness

Answer 4

Force that brings group members closer together.

Question 5

Team-Building Activities

Answer 5

Activities designed to build rapport and develop trust among members.

Question 6

Norms

Answer 6

Expectations for the way group members will behave while in the group.

Question 7

Ground Rules

Answer 7

Prescribed behaviors designed to help the group meet its goals and conduct its conversations.

Question 8

Accountability

Answer 8

Group members being held responsible for adhering to the group norms and working toward the group’s goal.

Question 9

Synergy

Answer 9

The multiplying force of a group working together that results in a combined effort greater than any of the parts.

Question 10

Forming

Answer 10

The initial stage of group development characterized by orientation, testing, and dependence.

Question 11

Storming

Answer 11

The stage of group development characterized by conflict and power plays as members seek to have their ideas accepted and to find their place within the group’s power structure.

Question 12

Groupthink

Answer 12

A deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure to conform.

Question 13

Norming

Answer 13

The stage of group development during which the group solidifies its rules for behavior, resulting in greater trust and motivation to achieve the group goal.

Question 14

Performing

Answer 14

The stage of group development when the skills, knowledge, and abilities of all members are combined to overcome obstacles and meet goals successfully.

Question 15

Adjourning

Answer 15

The stage of group development in which members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed.

Question 16

Family

Answer 16

A group of intimates who through their communication generates a sense of home and group identity, complete with strong ties of loyalty and emotion, and experiences a history and a future.

Question 17

Social Friendship Group

Answer 17

A group compromised of friends who have a genuine concern about each other’s welfare and enjoy spending time together.

Question 18

Support Group

Answer 18

A group compromised of people who come together to bolster each other by providing encouragement, honest feedback, and a safe environment for expressing deeply personal feelings about a problem common to the members.

Question 19

Interest Group

Answer 19

A group compromised of individuals who come together because they share a common concern, hobby, or activity.

Question 20

Service Group

Answer 20

A group compromised of individuals who come together to perform hands-on charitable works, or to raise money to help organizations that perform such work.

Question 21

Work Group

Answer 21

A collection of three or more people formed to solve a problem.

Question 22

Work Group Goal

Answer 22

A future state of affairs desired by enough members of the group to motivate the group to work toward its achievement.

Question 23

Heterogeneous Group

Answer 23

Group in which various demographics, levels of knowledge, attitudes, and interests are represented.

Question 24

Homogeneous Group

Answer 24

Group in which members have a great deal of similarity.

Question 25

Group Dynamics

Answer 25

The way a group interacts to achieve its goal.

Question 26

Healthy Group

Answer 26

A group characterized by ethical goals, interdependence, cohesiveness, productive norms, accountability, and synergy.