Chapter 9: Project Management Flashcards

1
Q

What is project management?

A

Project Management – the application of knowledge, skills tools and techniques to achieve specific targets within specified budget and time constraints

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2
Q

Give some examples of IS projects

A

develop new information systems, enhance existing, upgrade IT infrastructure

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3
Q

List some tangible benefits of IS projects

A

Increased productivity, reduced workforce/operational/vendor/facility costs

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4
Q

List some intangible benefits of IS projects

A

Improved decision-making/operations/asset utilization/flexibility/organizational learning, better client satisfaction/goodwill/corporate image

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5
Q

Outline the 3 major roles in a project

A

Project stakeholders: involved or affected by project
Executive sponsor: provides the financial resources for the project
Project manager: professional who defines and develops the project plan, tracks the plan and ensures budget is met

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6
Q

What does the executive sponsor do?

A

Executive sponsor: provides the financial resources for the project

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7
Q

What does the project manager do?

A

Project manager: professional who defines and develops the project plan, tracks the plan and ensures budget is met

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8
Q

What are the 5 variables in a project?

A

Five Variables: Scope, time, cost, quality, risk

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9
Q

What are the classic mistakes of project management?

A

Classic mistakes: bad people, process, product, technology

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10
Q

What is a PERT chart?

A

Helps manage project activities thru (dependency/critical path activities)

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11
Q

What is a GANTT chart?

A

Barr chart depicts tasks against a calendar (eng)

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12
Q

What is portfolio analysis?

A

Tool used to evaluate alternative system projects by their risk and benefit to see if they are worth the investment

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13
Q

What is the sociotechnical design approach?

A

Design of IS where separate sets of technical and social design solutions are made and the final design has the best of both.

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14
Q

What are the factors influencing project risk?

A

Project size – Bigger projects
Project structure – Undefined/vague requirements
Experience with technology- Staff lacking technical skill

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