Chapter 9 – Professionalism and Ethics Flashcards
What is professionalism?
The overall competence of a professional, considering their skills, judgement, and behaviour
What is ethics?
Moral principles that govern a person’s behaviour
What is Crown agency?
A public sector organization under the supervision of the government, but administered independently
What is misconduct?
Unacceptable or improper behaviour?
What is professional misconduct?
A type of misconduct under the Real Estate Services Act that focuses on competency in practice and technical breaches of the Real Estate Services Act
What is conduct unbecoming a licensee?
A type of misconduct under the Real Estate Services Act that is contrary to the best interests of the public, undermines public confidence in the real estate industry, or brings the real estate industry into disrepute
What are core values?
Fundamental beliefs of a person or organization
What is honesty?
Acting in a manner that is sincere and truthful, and free of deceit
What is a headline test?
A test that one can use to evaluate whether a decision or action aligns with one’s overall professionalism that considers how the decision maker would feel if the decision or action were to appear as a headline of a newspaper or news site
What is the Human Rights Code?
A statute to protect and promote human rights in British Columbia, including protection from discrimination
Who is a fiduciary?
A person who holds a position of trust with respect to someone else and is obliged, by virtue of that relationship of trust, to act solely in the other person’s benefit
Who is an agent?
A person who is authorized to act on behalf of another person or group
Who is a principal?
A person who authorizes an agent to act on their behalf (e.g., a client)
What is scope of authority?
The bounds or extent of authority granted by the principal to the agent
What is conflict of interest?
A situation where there is a substantial risk that the agent’s representation of a client would be negatively affected by the agent’s own interest or by the agent’s duties to another current client, a former client, or a third party
