Chapter 9

Question 0

Intercultural communication

Answer 0

Communication between people of different cultural backgrounds. Interactants do not necessarily share the same ground rules.

Question 1

Intracultural communication

Answer 1

Communication among people of the same cultural background. They share the same ground rules about encoding and decoding.

Question 2

What are some potential obstacles in intercultural communication?

Answer 2

Assumptions of similarities
Language differences
Nonverbal misinterpretations
Preconceptions and stereotypes 
Tendency to evaluate
High anxiety or tension
Uncertainty and ambiguity

Question 3

What 3 components of mindfulness affect intercultural effectiveness?

Answer 3

Motivational Factors- specific needs, attraction, social bonds, self-conceptions, openness to new info

Knowledge Factors- expectations, shared networks, knowledge of more than one perspective, alternative interpretations and of similarities & differences

Skill Factors- ability to empathize, tolerate ambiguity, adapt communication, create new categories, accommodate behavior

Question 4

T/F: bilinguals also view facial expressions of emotion differently depending on which language they use when they are observing faces.

Answer 4

True

Question 5

Code Frame Switching

Answer 5

Switching back and forth from one cultural meaning system to the other when accessing one language or another

Question 6

Foreign language effect

Answer 6

A temporary decline in the thinking ability of people who are using a foreign language in which they at least proficient than their native tongue

Question 7

Sapir-Whorf Hypothesis

Answer 7

The proposition that speakers of different languages think differently, and that they do so because of the differences in their languages.

Question 8

Emotion

Answer 8

Transient, neurophysiological reactions to events that have consequences for our welfare, and require an immediate behavioral response.

Question 9

What is the difference between emotions and moods?

Answer 9

Emotions last only a few seconds or minutes, moods last for hours or days. They prepare us for action and tell is something about our relationships.