Chapter 9

Question 1

Human resources

Answer 1

are the employees who work for a business

Question 2

Human resources management (HRM)

Answer 2

is the process of hiring, training, and developing employees

Question 3

Job analysis

Answer 3

is a process that identifies the job requirements for a position, employee qualifications, and how success will be evaluated

Question 4

Job description

Answer 4

defines the position and expectations of a job

Question 5

Compensation

Answer 5

is payment to an employee for work performed, including wages or salaries, incentives, and benefits

Question 6

Competitive wages

Answer 6

are wages that are at least equal to those paid by similar businesses in the area.

Question 7

Professional development

Answer 7

is education for people who have already completed their formal schooling and training

Question 8

Salary

Answer 8

is fixed payment for work and is expressed as an annual figure

Question 9

Incentives

Answer 9

are a type of compensation based on performance; pay for performance

Question 10

Bonus

Answer 10

is money added to an employee’s base pay

Question 11

Commission

Answer 11

is income paid as a percentage of sales made by a salesperson

Question 12

Piecework

Answer 12

is a wage based on a rate per unit of work completed

Question 13

Benefit

Answer 13

is a form of noncash compensation received in addition to a wage or salary, such as medical and dental insurance, sick leave, vacation time, and profit-sharing

Question 14

Diversity

Answer 14

means having representatives from different backgrounds, cultures, or demographics in a group

Question 15

Inclusion

Answer 15

is the practice of recognizing, accepting, and respecting diversity

Question 16

Gender discrimination

Answer 16

is any action that denies opportunities, privileges, or rewards based on a person’s gender

Question 17

Ergonomics

Answer 17

is a science concerned with designing and arranging things people use so that they can interact efficiently and safely