Chapter 9 Flashcards
You statements
Right and wrong judgements
Cycle of defensiveness
Denying responsibility > lack of fulfillment > demands on others > blame or punishment
Disagreements
A difference in opinion between 2 or more people
Emotions
Feel them right away
An individuals psychical reaction to a thing or event in the outside environment
Feelings
The after effect
The response to thoughts and interpretations given to emotions based on experiences memory expectation and personality
STLC conflict model
Stop
Think
Listen
Communicate
Conflict
Portrays to people who can think
An interactive process occurring when conscious beings have opposing or incompatible actions beliefs views goals
Substantive disagreement
(Conflict )
- a disagreement about a specific topic or issue
Procedural disagreement
We agree about the conflict but disagree on how to resolve it
Argument
An exchange between two or more people with different options
Negative effects of conflict
Decreased liking
Decreased care about one’s partner
Increased desire to end relationship
Revenge seeking behavior
Influence
When an individual or group of people alter another persons thinking feelings and or behaviors through accidental expressive or rhetorical communication
Social influence theory
A framework for understanding how individuals are influenced by the people around them
3 levels of influence
Compliance (rewards or punishment)
Identification (identifying with them)
Internalization (accepting a persons values behaviors as your own)
Relational needs
Autonomy (free to be u)
Celebration/play(share in sum1 achievements have fun with them)
Spiritual communion (your connection with something)
Interdependence (relying on eachother for things)
Physical nurturance (being with nature )
Integrity (doing what you say your going to )
