Chapter 9 Flashcards
whats a one-sided message?
mentions only positive attributes or benefits
is only effective when the target audience is less educated or already holds a favourable opinion about the topic
whats a two-sided message?
presents both good and bad points
most effective when the target market holds an opposing opinion or is highly educated
may enhance credibility of source as seen as less biased and more objective
message strategy vs big idea vs execution
message strategy: what to say/major selling argument
big idea: brings strategy to life
execution: how to say it/appeals and techniques
Generic message strategy
instead of promoting a brand, you promote the entire category.
e.g. eat meat / banananananana etc.
pre-emptive message strategy
making a claim that none of your competitors have so that it appears unique. if competitors copy, they appear as a ‘me-too’ (weaker).
e.g. touch id, 64bit, gold phone… mer iphone
unique selling proposition strategy
characteristics of USP are:
1) each ad makes proposition to the consumer such as “buy this product and you will get this benefit”
2) prop is unique to the brand. that is, no competition can (or are willing to) claim it
3) prop must be able to pull new customers to your brand.
brand image strategy
use for brands that are so similar you cannot differentiate in any other way.
uses image advertising to create a memorable identity
Inherent drama strategy
find the inherent characteristic of the product that makes the consumer purchase it. Messages generally presented in a warm, emotional way e.g. Hallmark greeting cards.
positioning strategy
positions a product in consumers minds
products can be positioned on the basis of product attributes, price/quality, usage or application, product users or class.
positioning and usp often overlap
resonance strategy
attempts to strike a chord with viewers in order to evoke positive associations or good memories with the product.
affective
uses a purely emotional approach. (can be happy, or fear)
what’s the ‘big idea’?
it is the point where consumer insight meets inspiration and gives a form to the strategy into something that is relevant to target market. It brings strategy to life.
rational appeals
focus on practical, functional or utilitarian need for the product or service and emphasise features of a product.
emotional appeals
relate to the customers social or psychological need for purchasing a product or service
fear appeals
aim to evoke an emotional response to a threat of some sort of danger
humor appeals
humour appeals are the most well remembered ads
attract and hold consumers attention
enhance mood
increase liking of ad (and thus of brand)
distract from counter-arguments
straight sell/ tactical
straightford presentation of product information
rational
scientific/technical evidence
showcases lab tests, technical info, endorsements by scientific orgs.
rational
demonstration
seeing is believing, shows how the product or service works
rational/emotional
comparison
compares product advantage with competitors or objects or symbols
rational/emotional
testimonial or celebrity endorsement
person, staff or celebrity discuss personal satisfaction with product
emotional/rational