Chapter 9 Flashcards
What is administrative management also referred to as?
Information Management.
What is administrative management usually responsible for?
Effective Communication.
Office Layout.
Office Equipment.
Office Procedures.
System Analysis.
Form Analysis.
Staff Relations
What is associated with Administrative Management?
Information and the management of Information.
What are the outcomes of managing information effectively and strategically?
Reduced Costs.
Reduced Risk.
Creates New Value Through Information-Based products and services.
What is the administrative Function responsible for?
Collecting, Processing, Storing and distributing information to decision makes and managers in an organization, for them to execute their tasks.
What is data?
Raw Facts that cannot be used in decision making.
What is information?
Processed data that can be used to solve specific tasks.
What is the difference between data and information?
Data is used by machines and is useless unless processed into information.
Information is useful and is used by managers to make decisions.
What is Information Systems?
It is an organized collection of people, procedures and resources that collect, transform and distribute information in an organization.
What are the different forms of Information Systems?
Manual(paper & pencil)
Informal(oral)
Computer Based(IT)
What is the role of the administrative function in an organization?
It renders a service and it provides a specialized support to individuals and other organizational functions.
What role does the Administrative function not play?
It does not generate an income for the business on it’s own.
What are some factors to consider when managing the staffing of the administrative function?
The size of the organization.
The type of Industry.
Policy of Top Management.
Use of Consultants.
What is the role of an Administrative Manager?
They manage activities that relate to information.
They combine resources to achieve organizational goals.
They manage the administrative function.
What are some administrative objectives?
Developing lines of communication
Providing effective information management.
Maintaining qualitative and quantitative standards.
What is the primary objective of administrative management?
To present relevant information at the right time and in the right format.
How do the administrative management plan on achieving their primary objective?
Capture data using a specific medium and process.
Store and back up source documents and data effectively.
Identify and use appropriate aids for information administration.
Provide decision-makers with information through suitable mediums (e.g., paper, digital, phone, fax).
What are some job duties needed by an administrative manager?
Telecommunications.
Filing and retrieval.
Coordinating departments
Managing operations
What are some knowledge, skills & abilities needed by an administrative manager?
Human skills.
Conceptual skills.
Relationship Management.
Communication.
What are the external Information needs of an Organization?
government requiring information on health and safety issues.
Suppliers requiring information about future order quantities.
Other External entity requiring information.
What are the external Information needs of an Organization?
government requiring information on health and safety issues.
Suppliers requiring information about future order quantities.
Other External entity requiring information.
What are the external Information needs of an Organization?
government requiring information on health and safety issues.
Suppliers requiring information about future order quantities.
Other External entity requiring information.
What are the internal Information needs of an Organization?
Information to satisfy an organization’s needs.
Information to analyze for decision making.
What are the requirements for useful information?
Accurate.
Relevant.
Timely.
Reliable.
Complete.
What is the purpose of the administrative manager of the future?
To process information and communicate it to stakeholders.
