chapter 9 Flashcards

1
Q

What is the STP process and what are the steps?

A

Segmentation, Targeting, Positioning

Steps:
- establish strategy or objectives
- use segmentation methods
- evaluate segment attractiveness
- select target market
- identify and develop position strategy

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2
Q

What is positioning?

A

Defining marketing mix variables so target customer know what the product does.

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3
Q

What are perceptual maps?

A

A perceptual map is a visual created to show how your target consumer understands products in your industry.

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4
Q

How do firms evaluate the attractiveness of a segment?

A

You must focus your assessment on the potential profitability of each segment, both current and future.

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