chapter 9 Flashcards

1
Q

What is outsourcing?

A

Turning over responsibility some or all system operation to an outside firm.

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2
Q

What to outsource?

A
  • cost
  • free up resources
  • lack of in-house knowledge
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3
Q

What are the sources of software?

A
  1. IT services firms
  2. Packaged software providers
  3. Enterprise software solutions
  4. Cloud computing
  5. Open sources
  6. In-house development
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4
Q

What is IT services firms?

A
  • helps company to development customs
  • develop, host, & run application
  • provide other services
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5
Q

What is packaged software provider?

A
  • provide pre-package or off-the-shelf-software
  • ranging from broad packages to niche packages
  • not customizable
  • runs from microcomputers to mainframes
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6
Q

What to look out for when selecting off-the-shelf-software?

A
  1. Cost
  2. Vendor support
  3. Viability of vendor
  4. Functionality
  5. Flexibility
  6. Respond time
  7. Ease of installation
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7
Q

What is Enterprise solution software?

A
  • satisfy needs of organization rather than individual user.
  • an integral part of a system, a group called enterprise system.
  • provided services like online payment, billing system, & etc.
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8
Q

What is Cloud computing?

A
  • providing computer resources like application over the internet
  • users do not need infrastructure & resources to run the system
  • concerns like security & reliability.
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9
Q

What is open sourcing?

A
  • freely available including source code

- same performance as commercial

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10
Q

What is in-house development?

A
  • building system by expert staffs within the organization.
  • available resources
  • use both purchase & in-house components
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