chapter 8 study guide Flashcards
In a properly functioning team, members coordinate their actions to _________________.
achieve a common goal
A leader who assumes complete control over the decisions and activities of the group is following the _________ leadership style.
autocratic
Which type of leadership is characterized by a leader who promotes a sense of equality among members and encourages their input and participation?
democratic
Which type of leadership is characterized by a leader who delegates decisions and hands over power to group members?
laissez-faire
Which branch of social psychology studies the behavior of individuals within groups and how groups relate to each other?
group dynamics
Which important skill involves finding the right outcome for a situation in which differing viewpoints must be resolved?
conflict management
A group member who contributes unique knowledge, skills, or expertise is serving as a ____________________________.
resource
A group member who carries out specific activities or duties as part of his or her assigned role is a(n) _______________.
implementer
Group identity is the extent to which members own the ______________.
group vision and goals
The ability to influence others while working toward a goal is ______________.
leadership
What is a tool used to help keep meetings on schedule and focused on the key issues? ______________.
agenda
Which process requires cooperation, honest communication, sufficient resources, and mutual support?
teamwork
An effective group is one in which members ____________ for group outcomes.
feel a strong sense of responsibility
What activities are involved in diagnosing a conflict?
analyze details and determine the cause of the conflict
Which four functions do management roles in health care usually involve?
planning, organizing, directing, and controlling
How can social and professional organizations help a person grow in a healthcare career?
by helping to build teamwork and leadership skills
Team members must work to prevent which type of differences from interfering with effective teamwork?
personality
Two or more individuals organized to work cooperatively together make up a _____________.
team
A _____________ health care team is a group of professionals with differing qualifications, skills, training, and areas of expertise who work together to provide care.
multidisciplinary
The team member who defines issues sets the agenda, and coordinates the work of other members is the team ___________.
leader
The term laissez-faire refers to the _____________ style of leadership that encourages independent activity by group members.
nondirective
An autocratic leader exhibits a _________ leadership style.
directive
A person who serves as a team or group representative in communicating the group’s decisions or viewpoints to others is acting as the _____________.
spokesperson
Is it bad to have a skeptic as part of a team?
false
What are the four basic elements of team structure?
team’s purpose, functions, goals, and roles of its members
