CHAPTER 8 PART 3 Flashcards
1
Q
Porter’s Value Chain Model
SUPPORT ACTIVITIES
A
- Administration and management
- Human resource management
- Product and technology development
- Procurement
2
Q
Legal, accounting, finance management
A
Administration and
management
3
Q
Electronic scheduling and message systems; collaborative workflow intranet
A
Administration and
management
4
Q
Personnel, recruiting, training, career
development
A
Human resource
management
5
Q
Workforce planning systems;
employee benefits intranet
A
Human resource
management
6
Q
Product and process design, production engineering, research and development
A
Product and
technology
development
7
Q
Computer-aided design
systems; product development
extranet with partners
A
Product and
technology
development
8
Q
Supplier management, funding,
subcontracting, specification
A
Procurement
9
Q
E-commerce Web portal for
suppliers.
A
Procurement
