CHAPTER 8 (LEADING) Flashcards

1
Q

management function which “involves influencing others to engage in the work behaviors necessary to reach organizational goals.”

A

LEADING

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2
Q

refers to the function

A

LEADING

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3
Q

refers to the process.

A

LEADERSHIP

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4
Q

BASES OF POWER

A
  1. legitimate power
  2. reward power
  3. coercive power
  4. referent power
  5. expert power
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5
Q

A person who occupies a higher position has legitimate power over persons in lower positions within the organization.

A

LEGITIMATE POWER

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6
Q

can issue orders to the workers in his unit

A

SUPERVISOR

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7
Q

When a person has the ability to giverewards to anybody who follows orders or requests

A

REWARD POWER

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8
Q

refer to money or other tangible benefits like cars, house and lot, etc.

A

MATERIAL REWARDS

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9
Q

consist of recognition, praises, etc.

A

PSYCHIC REWARDS

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10
Q

When a person compels another to comply with orders through threats or punishment, he is said to possess coercive power

A

COERCIVE POWER

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11
Q

may take the form of demotion, dismissal, witholding of promotion, etc.

A

PUNISHMENT

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12
Q

When a person can get compliance from another because the latter would want to be identified with the former

A

REFERENT POWER.

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13
Q

Experts provide specialized information regarding their specific lines of expertise. is possessed by people with great skills in technology.

A

EXPERT POWER

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14
Q

exercised by environmetal scientists was enough to force governments throughout the world to pass legislations favorable to environmental protection.

A

EXPERT POWER

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15
Q

exercised by environmetal scientists was enough to force governments throughout the world to pass legislations favorable to environmental protection.

A

EXPERT POWER

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16
Q

may be referred to as “the process of influencing and supporting others to work enthusiastically toward achieving objectives.

A

LEADERSHIP

17
Q

is expected of any manager in charge of any unit or division

A

LEADERSHIP

18
Q

TRAITS OF EFFECTIVE LEADERS

A
  1. a high level of personal drive
  2. the desire to lead
  3. personal integrity
  4. self-confidence
  5. analytical ability or judgment
  6. knowledge of the company, industry or technology
  7. charisma
  8. creativity
  9. flexibility
19
Q

Persons with drive are those identified as willing to accept responsibility, possess vigor, initiative, persistence, and health.

A

PERSONAL DRIVE