Chapter 8: Interviewing Techniques Flashcards
Interview questions are based on _______.
the Referral Question
Structured Interview
Highly structured interviews give strong reliability coefficients, but they lack meaningful (valid) information
Unstructured Interview
Give valuable data a, but have the lowest inter-rater reliability
Directive Interview
.
Non-Directive Interview
.
Selection Interviews
More Job focused
Diagnostic Interviews
More to diagnose emotional functioning
What is the primary method of collecting data in cliinical psychiatry, clinical, counseling, educational, and correctional psychology?
Interview
What are three situations that allow for an exception to the rule of avoiding probing statements?
- ) when you are working with a client that you have already developed a relationship with
- ) when working with young children
- ) when working with individuals who have cognitive disabilities.
What are types of responses to keep the interaction flowing?
- The interviewer shouldn’t be doing a lot of talking
- Transitional sentences
- Verbatim playback
- Paraphrasing
- Restatement
- Summarizing
- Clarifying
- Understanding/empathy
What are examples of transitional phrases? What should you do if a transitional phrase doesn’t work?
Ex. “Yes,” I see,” “Go on,” “And”
If the transitional phrase does not work, try not to change topics but keep the communication on what you are talking about.
What is verbatim playback?
When the interviewer repeats the interviewee’s exact words; generally leads to an elaboration of the interviewee’s previous response
Describe the responses of paraphrasing and restatement. What is the difference between the two?
Both types of responses include repeating an interviewee’s response using different words; they capture the meaning of the interviewee’s response.
A paraphrase tends to be more similar to the interviewee’s response than a restatement.
What does it mean to summarize in an interview?
When someone uses summarizing, they pull together the meaning of several of the interviewee’s responses. It goes just beyond the interviewee’s response. It may involve a combination of verbatim playback, paraphrasing, and restating.
What is a clarification response?
It is a response that serves to clarify the interviewee’s response.
Describe the empathy and understanding response. What does it convey to the interviewee and what can it help the interviewer to recognize?
The empathy and understanding response communicates that the interviewer understands how the interviewee feels and helps the interviewer to recognize underlying emotions.
Ex. “These moments are precious to you.”
Accurate empathy elicits self-exploration.
Describe the Level-One response
Level-one responses bear little or no relationship to the interviewee’s response.
Describe the level-two response
Level-two responses express a superficial understanding of what the interviewee said. The individual who makes a level-two response never goes beyond his or her own limited perspective.
Level-two responses impede the flow of communication.
Describe the Level-Three response
A level-three response is interchangeable with the interviewee’s statement
-it is the minimum level of responding that can help the interviewee.
Examples: paraphrasing, verbatim playback, clarification statements, and restatements
What are level-four and level-five responses?
Level 4 and level 5 responses provide empathy and go beyond the interviewee’s statement either noticeably or significantly.
What is active listening?
Active listening is the foundation of good interviewing skills for many different types of interviews. It is an understanding response.
–make eye contact, sit up straight, etc and it will allow you to provide level 4 and 5 responses.
What are four types of responses to avoid in an unstructured interview?
- Judgmental or evaluative statements
- Probing statements
- Hostile responses
- False reassurance
Describe the Open-ended question. When should it be used and what does it let us know about the interviewee?
Provide examples.
Open-ended questions keep the interaction flowing. Except for in structured interviews, this type of question can effectively initiate the interview process. Open-ended questions let us know what is important to the person.
Examples: “what kinds of cars do you like?”, “Can you tell me about your problems?”, “What is your father like?”
What effect does a closed-ended question have on the interview? What are examples of closed-ended questions?
Closed ended questions can be answered specifically and they tend to bring the interview to a halt. This violates the principle of keeping the interaction flowing.
Examples: “Do you like sports cars?”, “Are you having a problem?”, “Is your father strict?”
List the four types of interviews described in the chapter 8 outline.
- Evaluation Interview
- Structured Clinical Interview
- Case History Interview
- Mental Status Examination
- What approach is typically taken in the case history interview?
- What is the purpose of the case history interview?
- Is this type of interview relatively easy to present on a computer?
- Is it conducted in an unstructured, semi-structured, or structured fashion?
- developmental approach: it examines the individual’s entire life, beginning with infancy or the point at which the given type of history is first relevant.
- purpose: to understand an individual’s background in order to accurately interpret individual test scores.
- they are easy to present on a computer
- unstructured, and semi-structured
What is the goal of the evaluation interview?
In what types of situations would this form of interview be used?
- The evaluation interview typically involves confrontation; it is used to point out discrepancies or inconsistencies, and can be useful if done tactfully and with kindness
- it is often used in involuntary and forensic situations
Describe the structured clinical interview.
What is it typically used for?
What is an example of a structured clinical interview?
What is a major limitation of this form of interview?
Description: very specific questions asked in a very specific order, more reliable and valid form of interview, scoring procedures can be used based on responses
Use: to determine the presence or absence of a disorder
Example: SCID for obsessive-compulsive disorder
Major limitations: relies heavily on the respondent, lacks flexibility
Describe the mental status examination.
What are its uses?
Uses: used in psychiatric and neurological examinations to diagnose psychosis, brain damage,many other major mental health problems
Assesses things such as appearance, attitudes, emotions, intelligence, memory, judgement, thoughts, ideas, etc.
Describe the “Halo effect.”
The halo effect is when we make quick initial impressions and then spend the rest of the interview trying to confirm that initial judgement; it can compromise the validity of a diagnosis, particularly when the halo is negative.
