Chapter 8 Developing An Effective Ethics Program

Question 1

What are the duties of an ethics officer?

Answer 1

1. ) Assessing the needs and risks that an organization-wide ethics program must address
2. ) Developing and distributing a code of conduct or ethics
3. ) Conducting training programs for employees
4. ) Establishing and maintaining a confidential service to answer employees questions regarding ethical issues
5. ) Making sure that the company is in compliance with government regulation
6. ) Monitoring and auditing ethical content
7. ) Taking action on possible violations of the companies code
8. ) Reviewing and updating the code

Question 2

What are the common mistakes made when designing an Ethics Program?

Answer 2

1. ) Leaders don’t take the time to answer fundamental questions such as the goals of the organization
2. ) Not setting realistic and measurable programs and objectives
3. ) Lack of support from the leadership
4. ) Developing program materials that are irrelevant to the avg. employee
5. ) Transferring an “American” program abroad
6. ) Creating an ethics program that is only a series of lectures

Question 3

What are the Codes of Conduct?

Answer 3

Code of Conduct
Code of Ethics
A Statement of Values

Question 4

What is a Code of Conduct?

Answer 4

a formal statement that describes what an organization expects of its employees

Question 5

What is a Code of Ethics?

Answer 5

the most comprehensive and consists of general statements, sometiems, alturistic, serve as principals and basis for rules of conduct.

Question 6

What is a Statement of Values?

Answer 6

conceived by management and fully developed by stakeholders. Serves the gernal public and stakeholders

Question 7

What are the six values suggested for a Code of Ethics

Answer 7

1. ) Trustworthiness
2. ) Respect
3. ) Responsibility
4. ) Fairness
5. ) Caring
6. ) Citizenship

Question 8

Compliance Orientation

Answer 8

requires employees to commit to required Conduct

Question 9

Values Orientation

Answer 9

Shared values, core of ideals- tries to make personal values and organizational values similar

Question 10

Values and Compliance programs

Answer 10

both work toward the same end and are effective but values orientation has the ability to spark ethical reasoning among employees. Values is a better foundation as well.

Question 11

Values

Answer 11

based programs increase employees awareness of Ethics at work, their integrity, their willingness to deliver info to supervisors, their use of reporting mechanisms, and their perception that better ethical decisions are being made.

Question 12

Compliance programs

Answer 12

clear understanding of rules and expectations that facilitate decision making