Chapter 8: Control and Command Flashcards
What should someone demonstrate when taking Control and Command?
Hint = L,C, EDM, BL+E, P+VF
Leadership Coordination Effective decision making Behaving lawfully and ethically Prevention and victim focus
How will police use control and command? Hint = Ensure Stick Familiarise Staff Appreciation NCCC
- ensure all employees are aware of health and safety
- stick to the scope of C+C
- Familiarise themselves with the principles of C+C
- ensure staff understand the C+C roles and
responsibilities - Use critical incident appreciation process (AFCO) to
support and incident - Familiarise themselves with NCCC’s emergency
management platform RIOD
It is important to distinguish between “Control” and “Command” what do these terms mean?
Control - operates horizontally across agencies
Command - operates vertically within an agency
When a controller is appointed they control the incident and can command people from their own agency. Can they command people from other agencies?
No - they control the incident.
Coordination happens when C+C is communicated to all responders and their agencies by giving appropriate taskings and they are completed correctly
what is the definition of control ?
- The responsibility for coordinating and directing the
response to an incident - Control sets priorities and objectives and how best to
implement them - Control includes the authority to assign tasks to
another agency and to coordinate that agencies
wider actions so it integrates with the wider response - Control does not include ownership of another
agencies resource
What is the definition of Command ?
hint = IO, Ad R, DD
The: - Internal ownership - Administrative Responsibility - Detailed Direction of an agencies personnel and resources
What are the three essential elements that control and command consist of?
Hint = L, DM, C
Leadership
Decision Making
Control
What must a commander/controller do to ensure important decisions are recorded?
Key decisions must be recorded in a decisions log
What model to the police use as its control and command model?
CIMS
Coordinated Incident Management System
What does CIMS provide for inter-agency response?
CIMS provides an overarching incident management system
Allows different agencies to retain their own command structures and work toward a common goal
police C+C system will be used in a variety of environments. including?
Hint - 6 examples
BAU Rising tide incidents Critical incidents Major critical events Planned ops Spontaneous ops
Under the principle of C+C , UNITY explains how many people can be in charge, how many?
only one
but there will be others leading other parts and there must be a clear chain of command
Under the principle of C+C , SPAN relates to how many people a controller can effectively command, how many?
Between 2-7 direct reports
Under the principle of C+C , CONTINUITY what does this relate to?
C + C must be sustainable
Allows controller to delegate tasks
Allows for ID’d officers as replacements if needed
Also relates alternative HQ’s
Under the principle of C+C , DELEGATION, what doe this relate to?
Hint = Centralisation - Decentralisation
the centralisation of C + C and the decentralisation of execution
Controllers have responsibility at each of their levels to implement their part of the plan
Under the principle of C+C , OBLIGATIONS, what does this relate to? -Community -H+S -Reputation Behave L,E,P
Controllers have responsibility for :
- community safety
- Health and safety of staff
- Reputation of police
Must at all times they behave:
Lawfully
Ethically
Professionally
What are the 5 response levels in CIMS?
National:
- Includes agency coordination centres and HQ’s
Regional:
- Includes multi district responses
Local:
- Focuses on the execution phase at district level
Incident
- Relates to a tactical/incident control of an Op
Community:
- The likes of self-help neighbourhood support
without or before agency input
There are two types of governance that CIMS acknowledges, what are they?
Political:
Whole of Govt, higher level governance view
Strategic:
higher level C+C, determines operational objectives. Typically involves the commissioner and other agency Chief Execs.
What is a forward commander and how do they differ from an incident controller?
a F/C is someone in charge of a specific task group eg AOS, cordons team
Generally the most senior/qual person at the onset of the incident
a F/C is task specific and may not have overall awareness of the incident as the Incident controller would
What is the general rule of thumb relating to Subject Matter Experts?
Involve them sooner rather that later to ensure they are involved in decision making
Transitioning of C+C
Who will take initial C+C of an incident when initially call received at comms?
The shift commander at comms
When will C + C be handed over by Comms alpha?
When an operational or tactical commander in the field can safely be handed control
The handing over of control is based on several things,, What are they?
- competency the the designate
- Designate need to be in possession of critical
information and have effective control of resources
Can C+C be seized or taken?
No - it should be formally handed over
What is the role of the DCC in critical incidents?
The DCC should support and enable the C+C of CI’s in the initial stages.
What is the role of the NCCC in critical incidents?
to support lower levels of C+C with a picture of what is taking place and enable controllers to deliver on intent
The DCC keeps the NCCC informed.
Does the position of controller or commander have to be the highest ranking officer?
No - the position is role rather than rank specific.
The person who takes the position must be trained, competent and qualified
In major critical events what is the role of “Chief of Staff”?
- Responsible for the management of staff planning
process - Development of courses of action for the controller
- Relieve the Controller when required
What is the appreciation process used by the NZ Police?
AFCO
Aim
Factors
Courses of action
Outline plan
AFCO
What is the AIM when considering the appreciation process?
The Aim of the operation is the intent.
Will usually start with “To..” and will outline the “what” of the operation.
Best described as the controller/commanders intent statement
AFCO
What are FACTORS when considering the appreciation process?
Factors are the facts or circumstances that may effect the the conduct of the operation.
For each factor as “so what?” the answers then are “Therefore” which help shape decision making
Factors examples include: Weather, offenders, the ground, budget etc
AFCO
What is the COURSES OF ACTION when considering the appreciation process?
Once all factors considered, courses of action will be ID’d
In discussion with the controller the best COA will be identified which will assist in Outlining the Plan
When may the NCCC take responsibility for coordinating of what type of incidents?
Hint - 2 significant s
Significant national incidents
Significant international incidents
Coordinates operations that involve 2 or more districts
What does RIOD stand for?
Real-time Intelligence for Operational Deployment
What is RIOD used for?
Used to support Command and control ops across police.
What are the 5 types of ops orders?
Hint = WO, AI, OI, OO, MO
- Warning orders
- Prelim notice that ops orders are to follow
- Administrative Instructions
used to co-ordinate administrative functions - Operation Instruction
lay down the general plan. Allow ops orders to be
prepared - Ops Orders
Come directly from the commander - Movement orders
issued by HQ when staff moved over distance
Where possible, what rank should the incident controller be?
Sergeant or above
When delegating control to a field unit from comms what first should the delegated incident controller have prior to taking control?
- established incident control point
- Familiarise themselves with the incident and obtain a
briefing - formulate a response plan
If the incident controller in the field is no longer the most appropriate person, what can the Shift Commander do?
Exercise the delegated authority of the Dist/Com. and revoke appointment and take control themselves
