Chapter 8: Control and Command Flashcards

1
Q

What should someone demonstrate when taking Control and Command?

Hint = L,C, EDM, BL+E, P+VF

A
Leadership
Coordination
Effective decision making
Behaving lawfully and ethically
Prevention and victim focus
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q
How will police  use control and command?
Hint = 
Ensure
Stick
Familiarise
Staff
Appreciation
NCCC
A
  • ensure all employees are aware of health and safety
  • stick to the scope of C+C
  • Familiarise themselves with the principles of C+C
  • ensure staff understand the C+C roles and
    responsibilities
  • Use critical incident appreciation process (AFCO) to
    support and incident
  • Familiarise themselves with NCCC’s emergency
    management platform RIOD
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

It is important to distinguish between “Control” and “Command” what do these terms mean?

A

Control - operates horizontally across agencies

Command - operates vertically within an agency

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

When a controller is appointed they control the incident and can command people from their own agency. Can they command people from other agencies?

A

No - they control the incident.

Coordination happens when C+C is communicated to all responders and their agencies by giving appropriate taskings and they are completed correctly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is the definition of control ?

A
  • The responsibility for coordinating and directing the
    response to an incident
  • Control sets priorities and objectives and how best to
    implement them
  • Control includes the authority to assign tasks to
    another agency and to coordinate that agencies
    wider actions so it integrates with the wider response
  • Control does not include ownership of another
    agencies resource
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the definition of Command ?

hint = IO, Ad R, DD

A
The:
- Internal ownership
- Administrative Responsibility
- Detailed Direction of an agencies personnel and 
  resources
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the three essential elements that control and command consist of?

Hint = L, DM, C

A

Leadership
Decision Making
Control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What must a commander/controller do to ensure important decisions are recorded?

A

Key decisions must be recorded in a decisions log

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What model to the police use as its control and command model?

A

CIMS

Coordinated Incident Management System

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What does CIMS provide for inter-agency response?

A

CIMS provides an overarching incident management system

Allows different agencies to retain their own command structures and work toward a common goal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

police C+C system will be used in a variety of environments. including?

Hint - 6 examples

A
BAU
Rising tide incidents
Critical incidents
Major critical events
Planned ops
Spontaneous ops
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Under the principle of C+C , UNITY explains how many people can be in charge, how many?

A

only one

but there will be others leading other parts and there must be a clear chain of command

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Under the principle of C+C , SPAN relates to how many people a controller can effectively command, how many?

A

Between 2-7 direct reports

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Under the principle of C+C , CONTINUITY what does this relate to?

A

C + C must be sustainable

Allows controller to delegate tasks

Allows for ID’d officers as replacements if needed

Also relates alternative HQ’s

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Under the principle of C+C , DELEGATION, what doe this relate to?
Hint = Centralisation - Decentralisation

A

the centralisation of C + C and the decentralisation of execution

Controllers have responsibility at each of their levels to implement their part of the plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q
Under the principle of C+C , OBLIGATIONS, what does this relate to?
-Community
-H+S
-Reputation
Behave
L,E,P
A

Controllers have responsibility for :

  • community safety
  • Health and safety of staff
  • Reputation of police

Must at all times they behave:

Lawfully
Ethically
Professionally

17
Q

What are the 5 response levels in CIMS?

A

National:
- Includes agency coordination centres and HQ’s

Regional:
- Includes multi district responses

Local:
- Focuses on the execution phase at district level

Incident
- Relates to a tactical/incident control of an Op

Community:
- The likes of self-help neighbourhood support
without or before agency input

18
Q

There are two types of governance that CIMS acknowledges, what are they?

A

Political:
Whole of Govt, higher level governance view

Strategic:
higher level C+C, determines operational objectives. Typically involves the commissioner and other agency Chief Execs.

19
Q

What is a forward commander and how do they differ from an incident controller?

A

a F/C is someone in charge of a specific task group eg AOS, cordons team

Generally the most senior/qual person at the onset of the incident

a F/C is task specific and may not have overall awareness of the incident as the Incident controller would

20
Q

What is the general rule of thumb relating to Subject Matter Experts?

A

Involve them sooner rather that later to ensure they are involved in decision making

21
Q

Transitioning of C+C

Who will take initial C+C of an incident when initially call received at comms?

A

The shift commander at comms

22
Q

When will C + C be handed over by Comms alpha?

A

When an operational or tactical commander in the field can safely be handed control

23
Q

The handing over of control is based on several things,, What are they?

A
  • competency the the designate
  • Designate need to be in possession of critical
    information and have effective control of resources
24
Q

Can C+C be seized or taken?

A

No - it should be formally handed over

25
Q

What is the role of the DCC in critical incidents?

A

The DCC should support and enable the C+C of CI’s in the initial stages.

26
Q

What is the role of the NCCC in critical incidents?

A

to support lower levels of C+C with a picture of what is taking place and enable controllers to deliver on intent

The DCC keeps the NCCC informed.

27
Q

Does the position of controller or commander have to be the highest ranking officer?

A

No - the position is role rather than rank specific.

The person who takes the position must be trained, competent and qualified

28
Q

In major critical events what is the role of “Chief of Staff”?

A
  • Responsible for the management of staff planning
    process
  • Development of courses of action for the controller
  • Relieve the Controller when required
29
Q

What is the appreciation process used by the NZ Police?

A

AFCO

Aim
Factors
Courses of action
Outline plan

30
Q

AFCO

What is the AIM when considering the appreciation process?

A

The Aim of the operation is the intent.

Will usually start with “To..” and will outline the “what” of the operation.

Best described as the controller/commanders intent statement

31
Q

AFCO

What are FACTORS when considering the appreciation process?

A

Factors are the facts or circumstances that may effect the the conduct of the operation.

For each factor as “so what?” the answers then are “Therefore” which help shape decision making

Factors examples include: Weather, offenders, the ground, budget etc

32
Q

AFCO

What is the COURSES OF ACTION when considering the appreciation process?

A

Once all factors considered, courses of action will be ID’d

In discussion with the controller the best COA will be identified which will assist in Outlining the Plan

33
Q

When may the NCCC take responsibility for coordinating of what type of incidents?

Hint - 2 significant s

A

Significant national incidents
Significant international incidents
Coordinates operations that involve 2 or more districts

34
Q

What does RIOD stand for?

A

Real-time Intelligence for Operational Deployment

35
Q

What is RIOD used for?

A

Used to support Command and control ops across police.

36
Q

What are the 5 types of ops orders?

Hint = WO, AI, OI, OO, MO

A
  • Warning orders
    • Prelim notice that ops orders are to follow
  • Administrative Instructions
    used to co-ordinate administrative functions
  • Operation Instruction
    lay down the general plan. Allow ops orders to be
    prepared
  • Ops Orders
    Come directly from the commander
  • Movement orders
    issued by HQ when staff moved over distance
37
Q

Where possible, what rank should the incident controller be?

A

Sergeant or above

38
Q

When delegating control to a field unit from comms what first should the delegated incident controller have prior to taking control?

A
  • established incident control point
  • Familiarise themselves with the incident and obtain a
    briefing
  • formulate a response plan
39
Q

If the incident controller in the field is no longer the most appropriate person, what can the Shift Commander do?

A

Exercise the delegated authority of the Dist/Com. and revoke appointment and take control themselves