chapter 8: communication

Question 1

describe the communication process and identify factors that influence communication

Question 2

list at least 8 ways in which people communicate nonverbally

Question 3

discuss professional responsibilities when using electronic communication

Question 4

identify patient goals for each phase of the helping relationship

Question 5

use effective communication techniques when interacting with patients from different cultures

Question 6

use a standardized communication technique (ex: SBAR) to communicate with other nurses and other healthcare providers

Question 7

evaluate yourself in terms of the interpersonal competencies needed in nursing

Question 8

describe how each type of ineffective communication hinders communication

Question 9

establish therapeutic relationships assigned to your care

Question 10

describe effective interventions for patients with impaired communication