chapter 8 Flashcards

1
Q

Resources: HNF

A

Human resources
natural resources
financial resources.

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2
Q

Management:

A

is the process used to accomplish organizational goals, through planning, organizing, leading, and controlling.

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3
Q

Four objectives of Managment: COLP

A

Planning:
anticipating trends and determining the best strategies and tactics to achieve organizational goals and objectives

Organizing:
includes designing the structure of the organization and creating conditions and systems.

Leading:
means creating a vision for the organization and communicating, guiding, training, coaching, and motivating.

Controlling:
involves establishing clear standards to determine whether an organization is progressing toward its goals and objectives.

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4
Q

Vision / Values & mission statement

A

A vision
is an explanation of why the organization exists values are a fundamental set of beliefs that guide business decisions.

A Mission statement
is an outline of the organization’s fundamental purposes that should address concept, survival, and philosophy.

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5
Q

SWOT analysis

A

Businesses use the SWOT analysis to analyze an organization’s strengths, weaknesses, objectives, and threats. This begins with soliciting info from key stakeholders, in order to create a general review of the business situation.

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6
Q

Opportunities and threats include PESTLE

A

political
economic
social
technological
legal
environmental.

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7
Q

Forms of planning: COST

A

Strategic planning:
the setting of broad long range goals by top managers.

Tactical planning:
identification of specific short range objectives by lower managers.

Operational:
setting of work standards and schedules.

Contingency planning:
the creation of back up plans in case primary plans fail.

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8
Q

Types of management:

A

Top managements: presidents and vice presidents.
Middle managment
Supervisory management
Non supervisory. - employees.

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