Chapter 7 Terms

Question 1

Egotistic Dominance

Answer 1

Interaction style characterized by verbal aggression that intends to demonstrate superiority over other participants in the interaction

Question 2

Expectations States Theory

Answer 2

States that group members form expectations about their own and others’ abilities, which influence the nature of interactions

Question 3

Minima Response

Answer 3

A response that encourages the speaker to continue, such as “uh huh” or “okay”

Question 4

Negative Social Behavior

Answer 4

Behavior during group interaction that could harm a relationship, such as a disagreement and provoking conflict

Question 5

Patient-Centered Communication

Answer 5

A style of communication that physicians exhibit characterized by empathy, listening, making partnership statements, and a focus on prevention

Question 6

Positive Social Behavior

Answer 6

Social behaviors engaged in during group interactions that are intended to maintain group harmony

Question 7

Prosocial Dominance

Answer 7

Interaction style characterized by providing instruction or assistance that intends to foster a connection between those involved in the interaction

Question 8

Role Congruity Hypothesis

Answer 8

The idea that people are penalized for behaving in ways that are incongruent with gender roles

Question 9

Task Behavior

Answer 9

Social behavior, such as asking questions and offering suggestions, that is directed toward achieving a specific goal