[Chapter 7] Strategic Cost Management Flashcards
A competitive advantage has been established when
A. customers see the variation as important and the value added to the customer exceeds the cost of providing differentiation.
B. a high-cost strategy increases customer value by minimizing customer sacrifices.
C. a low-profit item is dropped from the product line.
D. both a and b.
customers see the variation as important and the value added to the customer exceeds the cost of providing differentiation.
_______________ involves CHOOSINGamong alternative strategies with the goal of selecting a strategy or strategies that provides a company with reasonable assurance of long-term growth and survival.
A. Strategic decision making
B. Strategic cost management
C. Competitive advantage
D. Customer value
Strategic decision making
______________ is creating better customer value for the same or lower cost than competitors or creating
equivalent value for lower cost than offered by competitors.
A. Strategic decision making
B. Strategic cost management
C. Competitive advantage
D. Total product
Competitive advantage
_______________ is the difference between what a customer receives and what the customer gives up.
A. Strategic decision making
B. Strategic cost management
C. Competitive advantage
D. Customer value
Customer value
The total product is the complete range of _______________ that a customer receives from a purchased
product.
A. tangible benefits
B. intangible benefits
C. activity
D. both a and b
both a and b
A. tangible benefits
B. intangible benefits
_______________ is the use of cost data to develop and identify superior strategies that will produce a sustainable competitive advantage.
A. Strategic decision making
B. Strategic cost management
C. Competitive advantage
D. Customer value
Strategic cost management
When a computer company maintains the internal storage space for a lower price, it is following a
A. focusing strategy.
B. cost leadership strategy.
C. differentiation strategy.
D. strategic positioning strategy.
cost leadership strategy.
When a computer company increases the internal storage space for the same price, it is following a
A. focusing strategy.
B. low-cost strategy.
C. differentiation strategy.
D. strategic positioning strategy.
differentiation strategy.
When a computer company targets customers in the South, it is following a
A. focusing strategy.
B. low-cost strategy.
C. differentiation strategy.
D. strategic allocation strategy.
focusing strategy.
When a computer company selects a mix of strategies in order to create sustainable competitive advantage, it is following a
A. focusing strategy.
B. low-cost strategy.
C. differentiation strategy.
D. strategic positioning strategy.
strategic positioning strategy.
Strategic positioning is the process of selecting the optimal mix of the three general strategic approaches.
The industrial value-chain analysis
A. recognizes only complex linkages within the firm.
B. is not compatible with differentiation strategies.
C. determines a linked set of value-creating activities.
D. requires a firm to operate across the entire value chain.
determines a linked set of value-creating activities.
_______________ describe the relationships of a firm’s value chain activities that are performed with its suppliers and customers.
A. External linkages
B. Internal linkages
C. Industrial value chain
D. Both a and b
External linkages
_______________ are relationships among activities that are performed with a firm’s portion of the value chain.
A. External linkages
B. Internal linkages
C. Industrial value chain
D. Both a and b
Internal linkages
When a computer manufacturing company addresses supplier production problems, it is focusing on
A. external linkages.
B. internal linkages.
C. a differentiation strategy.
D. a cost leadership strategy.
external linkages.
_______________ are structural and executional factors that determine the long-term cost structure of an organization.
A. Organizational activities
B. Organizational cost drivers
C. Operational activities
D. Operational cost drivers
Organizational cost drivers.
Cost drivers are factors
Structural and executional activities are types of
A. organizational activities.
B. operating activities.
C. JIT.
D. both a and b.
organizational activities.
Building plants, management structuring, and grouping employees are examples of
A. executional activities.
B. structural activities.
C. operational activities.
D. both a and b.
structural activities.
Plant layout, quality management systems, and providing capacity are examples of
A. executional activities.
B. structural activities.
C. operational activities.
D. both a and b.
executional activities.
The operational activity of moving inventory is classified as a
A. unit-level activity.
B. batch-level activity.
C. product-level activity.
D. facility-level activity.
batch-level activity.
_______________ are those factors that drive the cost of day-to-day activities performed as a result of the structure and processes selected by the organization.
A. Organizational activities
B. Organizational cost drivers
C. Operational activities
D. Operational cost drivers
Operational cost drivers
The operational activity of setting up equipment is classified as a
A. unit-level activity.
B. batch-level activity.
C. product-level activity.
D. facility-level activity.
batch-level activity.
The operational activity of assembling parts is an example of a
A. unit-level activity.
B. batch-level activity.
C. product-level activity.
D. facility-level activity.
unit-level activity.
The operational activity of inspecting is classified as a
A. unit-level activity.
B. batch-level activity.
C. product-level activity.
D. facility-level activity.
batch-level activity.
The operational activity of redesigning products is classified as a
A. unit-level activity.
B. batch-level activity.
C. product-level activity.
D. facility-level activity.
product-level activity.
Activities required to design, develop, produce, market, distribute, and service a product are known as
A. whole life activities.
B. value-chain activities.
C. target activities.
D. overhead.
value-chain activities.
The first link of the internal value chain is
A. design.
B. develop.
C. market.
D. distribute.
design.
The last link of the internal value chain is
A. design.
B. service.
C. market.
D. distribute.
service.
Analyzing how costs and other financial factors vary as different bundles of activities are considered to strengthen a firm’s strategic position is the process of
A. exploiting linkages.
B. design.
C. cost driver analysis.
D. distribution.
exploiting linkages.
The industry value chain includes
A. shareholder value chain activities as well as firm activities.
B. buyer and supplier value chain activities as well as firm activities.
C. only firm activities.
D. only firm production activities.
buyer and supplier value chain activities as well as firm activities.
Which of the following are true about total quality control?
A. Total quality control is an approach to differentiate and reduce overall quality costs.
B. Total quality control demands production of defect-free products.
C. Total quality control links suppliers closely with the firm.
D. All of these statements are true about total quality control.
All of these statements are true about total quality control.
A. Total quality control is an approach to differentiate and reduce overall quality costs.
B. Total quality control demands production of defect-free products.
C. Total quality control links suppliers closely with the firm.
In activity-based costing, supplier costs
A. must be narrower, including only the purchase price.
B. are allocated to products arbitrarily.
C. include costs of quality, reliability and timeliness and are assigned to products on a causal basis.
D. all of these statements are true.
include costs of quality, reliability and timeliness and are assigned to products on a causal basis.
Identifying profitable and unprofitable customers is an example of exploiting
A. supplier linkages.
B. the product life cycle.
C. consumable life.
D. customer linkages.
customer linkages.
_______________ is the length of time that a product serves the needs of customers.
A. Product life cycle
B. Revenue producing life
C. Consumable life
D. Introduction stage
Consumable life
The _______________ is when the product loses market acceptance.
A. introduction stage
B. growth stage
C. maturity stage
D. decline stage
decline stage
The _______________ is a period of time when sales increase at a decreasing rate.
A. introduction stage
B. growth stage
C. maturity stage
D. decline stage
maturity stage
The _______________ is characterized by preproduction and startup activities.
A. introduction stage
B. growth stage
C. maturity stage
D. decline stage
introduction stage
The _______________ is a period of time when sales increase at an increasing rate.
A. introduction stage
B. growth stage
C. maturity stage
D. decline stage
growth stage
_______________ describes the general sales pattern of a product as it passes through the introduction, growth, maturity, and decline stages.
A. Accounting viewpoint
B. Customer viewpoint
C. Production viewpoint
D. Marketing viewpoint
Marketing viewpoint
_______________ defines stages of the life cycle by changes in the type of activities performed.
A. Accounting viewpoint
B. Customer viewpoint
C. Production viewpoint
D. Marketing viewpoint
Production viewpoint
Which of the following is NOT a stage of the marketing viewpoint of the product life cycle?
A. decline
B. growth
C. maturity
D. production
production.
The MARKETING viewpoint is comprised of the following stages: -introduction
-growth
-maturity
-decline.
Which stage in the marketing viewpoint is characterized by preproduction and startup activities?
A. decline
B. introduction
C. growth
D. maturity
introduction
Which of the following is NOT a stage of the consumable life-cycle viewpoint?
A. disposal
B. maintaining
C. logistics
D. purchasing
logistics.
The CONSUMABLE life-cycle view point is made up of four stages:
-purchasing
-operating
-maintaining
-disposal
Logistics is part of the PRODUCTION viewpoint NOT the consumable life-cycle viewpoint.