Chapter 7 - Relationship Management And Financial Service Provider Selection Flashcards

1
Q

Account Resolutions

A

Is passed by the board and is the basic account or service authorization empowering a representative of the firm to enter into agreements for financial services

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2
Q

Service level agreements (SLAs)

A

May be a separate document or part of the service agreement. Primarily concerned with the definition of specific services provided and the operating metrics used to measure the level of device provided

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3
Q

RFP vs RFI vs RFQ

A

Input photo

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4
Q

Before administering the RFP Treasury Should

A

1) Define the Objective
2) Determine the Business Requirements
3) Develop the Project Plan

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5
Q

Bank Compensation

A

the way in which a bank is compensated for he entire set of products and services (i.t. the complete “book of business”) provided to a particular firm

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6
Q

RFP Administration major tasks

A

1) Development of the long list (initial vendor list)
2) Issuance of RFP
3) Evaluation of responses and creation of a short list
4) Meetings and demonstrations
5) Selection and contract negotiation
6) Implementation and post-project review

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7
Q

Earnings Credits

A

essentially imputed interest. Paid to commercial bank clients as away to get around regulation Q that forbade bank’s’ from paying interest on commercial accounts. Earnings credits can be used to offset bank fees

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8
Q

Value Dating

A

Changing the dates when balances are actually posted to accounts in such a way that it reduces the available balances which in turn reduces the interest earned on the account. The bank is compensated during value-dating either by not having to pay interest on positive balances or by earning interest charged on negative balances.

Common practice outside of the US

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9
Q

Earnings Credit Analysis (ECA) Systems

A

US banks typically provide their corporate customers with imputed interest using this system

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10
Q

Earnings Credit Rate (ECR)

A

the rate used to calculate the imputed interest on corporate accounts. This is usually negotiable

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11
Q

AFP Service Codes

A

Six-character, alphanumeric codes used by banks to provide standard, uniform references and terms of identifying, describing and reporting bank services, as well as the associated charges.

have been recognized as the standard since 1986

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12
Q

Account Analysis Terminology - Average Ledge Balance

A

the sum of the daily ending ledger balances (pos and neg) divided by the number of days in the analysis period.

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13
Q

Account Analysis Terminology - Average Deposit Float

A

the sum of the daily dollar amount of items (primarily checks) in the process of collection divided by the number of calendar or business days in the analysis period

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14
Q

Account Analysis Terminology - Average Collected Balance

A

the sum of the daily ending collected balances (pos and neg) divided by the number of days in the analysis period. sometimes calculated as the average ledger balance - average deposit float

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15
Q

Account Analysis Terminology - Reserve Requirement

A

the amount the bank must maintain with the federal reserve

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16
Q

Account Analysis Terminology - FDIC Fees

A

Some banks charge customers fees to cover federally mandated deposit insurance

17
Q

Account Analysis Terminology - Service Charges

A

explicit fees or prices charged for services provided by the bank. can be flat monthly fees or per item fees

18
Q

Account Analysis Terminology - Available or Investable Balance

A

the balance in the customer’s account that the bank was able to invest in income-producing assets during the account aanlysis period