Chapter 7 Non - Insurance Services

Question 1

What are the most common non insurance services available?

Answer 1

• Helplines and advice
• authorised repairers and supploets
• Risk control/ advice
• uninsured loss recovery service

Question 2

What types of advice and or assistance are provided in association with household insurance?

Answer 2

Advice / assistance include:
Legal advice.
Emergency services
Glazing services

Question 3

What are the main benefits of approved motor repairer schemes?

Answer 3

• correction and delivery of the vehicle
• no need to obtain repair estimates and
• loan car provision

Question 4

For business interruption insurance, identify one area where an insurer may provide advice or recommendations

Answer 4

Bottlenecks in the production process

Question 5

What are the key elements of a property surveyor’s report?

Answer 5

The report would include:

• The surveyor’s view on management and housekeeping Standards
• Their view as to the adequacey of the sum insured
• Their estimated maximum loss from an insured peril
• risk requirements and
• risk recommendations

Question 6

What are the areas in which an insurer will provide advice for money insurance?

Answer 6

The main areas for advice are:

• Type of safe
• Methods of transit
• Numbers of cars / people involved
• Varying routes and
• Use of specialist firms for transits.