Chapter 7: Business Management

Question 1

4 Functions of Management

Answer 1

PLOC

Question 2

PLOC

Answer 2

Planning, Leading, Organizing (and staffing), Controlling

Question 3

Planning

Answer 3

create goals and objectives as well as a plan on how to reach that goal

Question 4

Leading

Answer 4

create a vision, inspire employees, delegate work

Question 5

Organizing and Staffing

Answer 5

organize people, hire and train people, oversee work processes and equipment

Question 6

Controlling

Answer 6

keep the company on track and make sure goals are met

Question 7

Management Structures provide…

Answer 7

organization and helps us avoid chaos and structure (efficient)

Question 8

Senior Level Manager

Answer 8

“big picture stuff”; set goals and plan for the future

Question 9

Middle Level Manager

Answer 9

carries out the decisions of top managers

Question 10

Operational Manager

Answer 10

responsible for daily operations

Question 11

Line Authority

Answer 11

you report to your superiors and they report to theirs

Question 12

Formal

Answer 12

Line Authority, strict dress code, regimented work hours

Question 13

Informal

Answer 13

Decentralized, flexible work hours, decision making abilities

Question 14

Centralized Authority

Answer 14

one person makes choices for all

Question 15

Departmental

Answer 15

make your own decisions