Chapter 7 Flashcards
Is a policy contract of insurance in itself
No it is evidence of the contract
What 5 things do policy contain starting with the details of cover
- The period of cover
- The premium
- Policy exceptions and conditions
- Any special terms which apply
What is the standard policy wording contained in
A) the policy wording
B) in a pre printed booklet, and a schedule is incorporated at the end of the policy
B) in a pre printed booklet, and a schedule is incorporated at the end of the policy
When does the contract of insurance comes into effect
A) one the insurer has accepted the insurance proposal, terms have been agreed and the policyholder has agreed to pay the premium
B) once the premium has been paid
A) one the insurer has accepted the insurance proposal, terms have been agreed and the policyholder has agreed to pay the premium
Who has issued a code of good practice which includes device standards for issuing insurance documents within good time
A) FCA
B) ABI
B) ABI
What do the ABI define promptly as
A) within 30 working days
B) within 30 calendar days
B) within 30 calendar days
What does narrative type mean:
A) when there was a policyholder who was the narrative
B) each individual policy was prepared by hand and was specific to the insured concerned
B) each individual policy was prepared by hand and was specific to the insured concerned
Under FCA rules for commercial customers when must policy document be issued
A) 21 days
B) promptly
B) promptly
What are most policies issued in
A) scheduled forms
B) narrative type
A) scheduled form
What does the policy schedule contain
A) warranties and exclusions
B) variable info and usually signifies which sections of the policy are operative
B) variable info and usually signifies which sections of the policy are operative
What is the below:
Includes the name and address of the insurer, the type of policy and in some cases the company logo
Heading,
Recital clause,
Signature
Operative clauses
Heading
Is the below a condition or a warranty
Subrogation
Gives the insurer the right of subrogation before payment of any claim is made
Condition
What is the below:
Coming together to form the contract in which the insured has paid or agreed to pay the premium and the insurer undertakes to indemnify the insured in accordance with the cover detailed in the policy
Heading,
Recital clause,
Signature
Operative clauses
Recital clause
What is the below:
Under the recital clause is pre printed on the document
Heading,
Recital clause,
Signature
Operative clauses
Signature
What is the below:
Insurers are increasingly committed to simplifying policy wording and many have restyled their language
Heading,
Recital clause,
Signature
Operative clauses
Operative clauses
What is the below:
In addition to those exclusions specifically stated in the operative clauses which apply to specific sections of cover they also contain exclusions which apply to the entire contract
A) exceptions
B) conditions
C) policy schedule
D) info and facilities
A) exceptions
What is the below:
First are implied and the second express
A) exceptions
B) conditions
C) policy schedule
D) info and facilities
B) conditions
Is the below an implied or express conditions
Insured must act as it uninsured
Insured may be required to advise the appropriate authorities
Insured must take reasonable action
Insured must not hinder the insurers in the investigation of a claim
Implied
Of which of these are included on booklet policies m
Insured define a single word or phrase to embrace the wider wording
A) definitions
B) customer service standards statement
C) complaints procedures
A) definitions
Of which of these are included on booklet policies
The details what the insured may expect in respect of the Service provided. And will include details of any helplines and contact telephone numbers
A) definitions
B) customer service standards statement
C) complaints procedures
B) customer service standards statement
Of which of these are included on booklet policies
This will detail the procedures to be followed and the circumstances to be referred to the Financial Ombudsman.
A) definitions
B) customer service standards statement
C) complaints procedures
C) complaints procedures
What makes the policy personal and specific to the insured
A) schedule
B) preamble
A) schedule
What is the below:
Or preamble sets the scene for what follows In the policy. It refers to the two parties coming together to form the contract
Heading,
Recital clause,
Signature
Operative clauses
Recital clause
What 10 things are included on a schedule starting with
Insureds name
Insured address
Policy period
Premium
Details of the subject matter
Sums insured
Territorial limits
Policy number
Reference to special exclusions
Operative sections of the policy
What do most general insurance policies contain which apply to sections of the policy
A) specific exclusions
B) general exclusions
A) specific exclusions
Is the below a condition or a warranty
Contribution
The insured is obliged to claim proportionately from each insurer
Condition
Policies contain exclusions which apply to the entire contract known as
A) specific exclusions
B) general exclusions
B) general exclusions
What is known when an exclusion is known to all general insurance policies
A) general exclusions
B) market exclusions
B) market exclusions
Is the below an exclusion
Radioactive contamination and explosive nuclear assemblies
Yes but cover can be provided by a system or market pools which insurers and reinsured accept a share of the risk