chapter 7 Flashcards
Unstructured conversational interview in which the interviewer pursues points of interest as they come up in response to questions
Unstructured (nondirective) interview
Interview following a set sequence of questions
Structured (directive) interview
Series of job related questions that focus on how the candidate reacted to actual situations in the past
Behavioral interview
“What his or her behavior would be in s given situation”
Situational interview
Describe how they would react to a hypothetical situation today or tomorrow
Behavioral interview
Series of job related questions that focus on relevant past job related behaviors
Job related interview
Interview which applicant is made uncomfortable by a series of rude questions
(Helps identify low or high stress tolerance)
Stress interview
Interview in which each interviewer forms an independent opinion after asking different questions
Unstructured sequential interview
Interview where the applicant is interviewed sequentially by several persons
Structured sequential interview
An interview in which a group of interviewers questions the applicant
Panel interview
A panel interviews several candidates simultaneously
Mass interview
Three ways to make interview more useful
Use structured situational interviews
Know what to ask
Beware of commuting interviewing errors
Errors that can undermine an interviews usefulness
First impressions Not clarifying what job requires Nonverbal behavior and impression management Candidate order error Pressure to hire
Error of judgement on the part of the interview due to interviewing one or more very good or bad candidates
Candidate order
Analyzing structured situational interview
Analyze the job Rate jobs main duties Create interview questions Create benchmark answers Appoint the interview panel and conduct interviews