Chapter 7 Flashcards
1
Q
The “What”
A
Essence
2
Q
What is a technique to find the real problem?
A
Abstraction
3
Q
Why is getting the essence so important?
A
Exists regardless of the technology implemented
Will help solve the right problem
Avoid reimplementing outmoded technology
Avoid trendy solutions
4
Q
How to get from what/now to what/future
A
Innovation Systematic thinking Organizational goals and values Personas Challenging constraints
5
Q
Something you are willing to pay for
A
Personal value
6
Q
What are the factors of value?
A
Reward
Penalty
Cost
7
Q
Virtual character that substitutes for the human user
A
Persona
8
Q
T/F Create personas to represent everything the stakeholders want
A
F
9
Q
Ways to generate new ideas
A
Innovation workshops
Brainstorming
10
Q
What is the goal of brainstorming?
A
Be imaginative and generate as many ideas as possible