chapter 7

Question 1

The learned ways in which a society understands, decides and communicates

Answer 1

Culture

Question 2

Three characteristics of culture

Answer 2

• It is learned
• it is interrelated
• It is shared

Question 3

Layers of culture (4)

From outside to the inside

Answer 3

• National culture
• Business/industry culture
• Company culture
• Individual behavior

Question 4

National culture

Answer 4

Gives overall framework of cultural concepts and legislation for business activities

Question 5

Business/Industry Culture

Answer 5

Every business is conducted within a certain competitive framework and within a specific industry. it is related to a branch of industry, and this culture of business behaviour and ethics is similar across borders

Question 6

Company culture (organizational culture)

Answer 6

Total organization often contains subcultures of various functions. Functional culture is expressed through shared values, beliefs, meanings and behaviors of members of a function within an organization

Question 7

Individual behavior

Answer 7

Individual is affected by the other cultural levels. Individual becomes the core person who ‘interacts’ with the other actors. The learning process creates individuals due to different environments in learning and different individual characteristics