Chapter 6 Strategic awareness and complaints involving police

Question 1

Our Purpose

Answer 1

Be safe, feel safe

Question 2

Our Mission

Answer 2

To be the safest country

Question 3

Our Vision

Answer 3

To have the trust and confidence of all

Question 4

Our Motto

Answer 4

Safer Communities Together

Question 5

Our Goals

Answer 5

• Prevent crime and victimisation
• Target and catch offenders
• Deliver a more responsive community focused police service

Question 6

Our Strategies

Answer 6

• Prevention first
  Victims, offenders and staff at the center of what we do.
  Deploying to beat demand, mindset and targeting the drivers of demand.
• Turning of the tide
  Better outcomes for NZ by working in partnership with Iwi.
• Safer journeys
  Reducing and preventing road related trauma.
• Wellness and Safety
  Looking after our people.

Question 7

Our Targets

Answer 7

5% reduction in road deaths each and every year.

10,000 fewer serious crime vicitimisations by 2021.

25% reduction in Maori re offending by 2025.

90% trust and confidence in police by 2021

$500 million cash and assets restrained from gangs 2021.

Question 8

Our People

Answer 8

Valued
Equipped and Enabled
Safe and feel safe
high performing
victim focused
visible

Question 9

Our partnerships

Answer 9

Working together to achieve collective impact with our partners.

Question 10

Our transformation programme

Answer 10

Building the front line

Safer whanau

Iwi and community partnerships

Evidence based policing

Modernising our service delivery

police high performance framework

Question 11

Drivers of demand

Answer 11

Families/Whanau
Youth
Alcohol
Roads
Organised Crime/Drugs
Mental Health

Question 12

Professionalism

Answer 12

Look the part, be the part.

We take pride in representing Police and making a difference the communities we serve.

Question 13

Respect

Answer 13

Treat others as they would want to be treated.

We treat everyone with dignity, uphold their individual rights and honour their freedom.

Question 14

Integrity

Answer 14

Actions say it all.

We are honest and uphold excellent ethical standards.

Question 15

Commitment to Maori and the Treaty

Answer 15

Stand together.

We act in good faith of, an respect, the principles of Te Tiriti O Waitangi - Partnership, protection and participation.

Question 16

Empathy

Answer 16

Walk in their shoes.

We seek understanding of and consider the experience and perspective of those we serve.

Question 17

Valuing diversity

Answer 17

Many views, one purpose.

We recognise the value different perspectives and experiences bring to making us better at what we do.

Question 18

Policing Act - s8 Principles

Answer 18

This Act is based on the following principles:

• principled, effective and efficient policing services are the cornerstone of a free and democratic society under the rule of law.
• Effective policing relies on a wide measure of public support and confidence
• Services are provided under a national framework and also have a local community focus.
• Services are provided in a manner that respects human rights.
• Services are provided independently and impartially.
• Every employee is required to act professionally, ethically and with integrity.

Question 19

Policing Act s9 Functions of Police

Answer 19

• Keeping peace
• Maintaining public safety
• Law enforcement
• Crime prevention
• Community support and reassurance
• National Security
• Participation in policing activities outside of NZ
• Emergency management.

Question 20

Policing Act s10 - Roles of others acknowledged

Answer 20

It is acknowledged that important/valuable roles in the performance of functions of police are played by:

• Other public agencies
• Holders of certain authorities (Maori wardens)
• Parts of the private sector (Security)

It is also acknowledged that some of our functions are carried out in cooperation with others.

Question 21

Policing Act s20 - Code of conduct

Answer 21

Commissioner sets the standard of behaviour expected and the employees must conduct themselves in accordance.

Question 22

Policing Act s30 - Command and control

Answer 22

Employees must obey and be guided by GI’s, Commissioner’s circulars and any applicable orders.

Employee’s must obey lawful commands of a supervisor.

In absence of a supervisor the authority and responsibility devolves on the employee next in level of position and in case of equality, the longest serving employee.

Do not take directions from a minister of crown when exercising their duty. Unless part of a specific overseas operation.

Question 23

Policing Act s63 - Acting appointments

Answer 23

Due an absence, the commissioner may for any reason/time appoint an employee temporarily to any higher position;
or authorise them to perform any of the powers/duties a higher position allows.

Can be revoked at any time.

Question 24

IPCA Act - section 13 - Duty of commissioner to notify authority - serious bodily harm/death

Answer 24

Where a police employee in the execution of their duty appears to/ causes death/serious bodily harm to any person - the commissioner shall as soon as practicable give the authority written notice of the particulars of the incident.

Question 25

IPCA Act - Commissioner to notify authority of complaints

Answer 25

Commissioner shall notify the authority of every complaint received. As soon as practicable but no later than 5 working days after receiving it.

Question 26

Complaints table

Answer 26

page 55

Question 27

Receiving a complaint

Answer 27

Refer the complaint to your supervisor asap who will issue appropriate instructions if the matter requires early intervention.

Refer the file to the District Prof Conduct Manger who will notify the National Manager.

Question 28

Serious Complaint

Answer 28

Notify commissioner immediately.

Complaint/issue of such significant public interest it puts/is likely to place the police reputation at risk.

Take steps to notify the District PPCM, DC or NM.

Question 29

Conflict of interest

Answer 29

A situation where our personal or professional interests may conflict with our position, obligations or responsibilities as a police employee.

Question 30

Actual conflict of interest

Answer 30

a conflict between our official duties and our other interests that could interfere with our ability to be impartial, objective and independent.

Question 31

Perceived conflict of interest

Answer 31

The perception of outside observers that our other interests may interfere with our ability to be impartial, objective and independent, whether or not that is the case.

The perception of a conflict of interest can be just as damaging to reputation as an actual conflict.

Question 32

Potential conflict of interest

Answer 32

A situation where our other interests have the potential to interfere with our official duties in the future , or where our official duties could affect our other interests in the future.

Question 33

Other interests

Answer 33

Interests unrelated to Police - such as those of a personal, financial, family or outside committee nature.

Question 34

Prevention first model

Answer 34

People at the center (victims, offenders and staff).

Deploy to beat demand
target drivers of demand
Mindset - take every opportunity to prevent harm

Supported through our partnerships.