Chapter 6 review quiz Flashcards
MC Qu. 01 Keerthi is responsible for planning and lead…
Keerthi is responsible for planning and leading the activities of the aluminum company she works for. She leads employees to work toward achieving organizational goals. In this scenario, Keerthi can be regarded as one of the ________ of the company.
managers
Which of these basic questions will be answered by a well-developed mission statement?
What is our operating philosophy?
Hector, a manager for a fulfillment center, is in the process of recruiting new employees. Hector creates a detailed schedule for training new employees over a period of four weeks. This is most likely to be found in a(n) ________ plan.
operational
Julien is hired by a car manufacturer to structure various resources, such as equipment and people, to better accomplish the organization’s objectives efficiently and effectively. Thus, Julien is involved in the management function of
organizing.
Lloyd, a manager for a pharmaceutical company, is responsible for preparing for potential disasters such as product tampering. What type of planning is Lloyd engaging in?
contingency
The top management of a company is most likely to be involved in
making decisions about moving into foreign markets.
Alvin is responsible for implementing the plans established by middle management and directing workers’ daily performance on the job. Alvin is a
first-line manager.
Neema works at a premium pet food company. She develops and administers the activities involved in transforming resources, such as people and raw materials, into goods ready for the marketplace. Neema is a(n) ________ manager.
production and operations
Roy works at a company that specializes in wireless headphones. He is a valuable employee because he is very good at finding solutions in complex situations and taking appropriate action. Roy has strong ________ skills.
analytical
_______ skills are the ability to deal with people both inside and outside an organization.
Human relations
Jordan is the website manager in the information technology (IT) department at an e-commerce company. Jordan has specialized knowledge and training related to the e-commerce platform the company uses. He is able to train IT employees, answer questions, provide guidance, and solve problems. Jordan has strong ________ skills.
technical
Courtney, a manager at a magazine publisher, believes employees should be able to do their work without much interference. She sets performance standards for her team and allows them to find their own ways to meet the standards. Courtney can be regarded as a(n) ________ leader.
free-rein
Beth, a manager for an e-commerce shoe company, calls a meeting with her employees, Carmen and Julio. Beth shares that the company has decided to introduce children’s footwear to the product lineup and invites Carmen and Julio to provide input and feedback on the decision. This is an example of ________ decision-making.
participative
Nirav is a manager at Healthy Water and is faced with the declining sales of the company’s vitamin-infused water. After a thorough examination of the situation, he comes up with several courses of action to boost sales: introduce new flavors, improve the packaging, offer price discounts, or develop new products. He is aware that each has its advantages and disadvantages. Identify the step of decision making in which Nirav is involved.
analyzing options
What is the final step in the decision-making process?
monitoring the consequences of a decision
