Chapter 6: Management Of Staff In Small Business

Question 1

What is the employment cycle?

Answer 1

The employment cycle covers all stages in the process of employing staff, from initial planning through recruitment, selection, induction, performance management, and eventual termination of employment.

Question 2

What is staff planning?

Answer 2

Staff planning is the development of strategies to meet the business’s future human resource needs.

Question 3

What is a job analysis?

Answer 3

Job analysis is a systematic study of each employee’s duties, tasks and work environment.

Question 4

What is a job description?

Answer 4

A job description is a written statement describing the employee’s duties, tasks and responsibilities associated with the job.

Question 5

What is job specification?

Answer 5

A job specification is a list of the key qualifications needed to perform a particular job in terms of education, skills and experience.

Question 6

What is recruitment?

Answer 6

Recruitment is the process of attracting qualified job applicants — by using advertisements, websites, employment agencies and word of mouth — from which to select the most appropriate person for a specific job.

Question 7

What is internal recruitment?

Answer 7

Internal recruitment involves filling job vacancies with present employees, rather than looking outside the business.

Question 8

What is external recruitment?

Answer 8

External recruitment involves filling job vacancies with people from outside the business.

Question 9

What is an employee selection?

Answer 9

Employee selection involves gathering information about each applicant for a position, then using that information to choose the most appropriate applicant.

Question 10

What is a curriculum vitae?

Answer 10

A curriculum vitae or résumé is a summary of a person’s previous employment experience.

Question 11

What is a structured interview?

Answer 11

In a structured interview, the interviewer asks a series of prepared questions based on the job specifications.

Question 12

What is an unstructured interview?

Answer 12

In an unstructured interview, the interviewer does not have a set of prepared questions and the interviewee does most of the talking.

Question 13

What are permanent employees?

Answer 13

Permanent employees have an employment contract of indefinite duration.

Question 14

What are fixed-term employees?

Answer 14

Fixed-term employees are employed on a contract for a specific period.

Question 15

What are casual employees?

Answer 15

Casual employees have contracts with employers for short-term, irregular or seasonal work.

Question 16

What is superannuation?

Answer 16

Superannuation is a system by which contributions are made to a fund which will provide benefits to an employee after retirement.

Question 17

What is legislation?

Answer 17

Legislation is a law made by parliament.

Question 18

What is an unlawful termination?

Answer 18

Unlawful termination occurs when an employee is dismissed for discriminatory reasons.

Question 19

What is nepotism?

Answer 19

Nepotism occurs when a family member is favoured for a position.

Question 20

What is an affirmative action?

Answer 20

Affirmative action refers to measures taken to eliminate discrimination and to implement positive steps to overcome current and historical lack of equal opportunity.

Question 21

What is human resource management?

Answer 21

Human resource management is defined as the effective management of the formal relationship between the employer and employees, and involves the recruitment, selection, training, development, appraisal and dismissal of staff.