Chapter 6 - Leadership Ethics and Social Responsibility

Question 1

What is Ethics?

Answer 1

The study of moral obligations

The study of separating right from wrong

Question 2

What are Morals?

Answer 2

An individuals’s determination of what is right or wrong

Influenced by a person’s values

Question 3

What are Values?

Answer 3

Connected to ethics because ethics become the vehicle for converting values into action

Question 4

What are the four ethical leadership behaviors?

Answer 4

Be honest and trustworthy and have integrity in dealing with others

Pay attention to all stakeholders

Build community

Respect the individual

Question 5

What are some factors contributing to ethical differences?

Answer 5

Leader moral identity
Level of greed, gluttony, & avarice (extreme greed)
Rationalization and implied permission
Level of moral development
Sense of entitlement (CEO pay debate)
Situational influences
Person's character
Motivated blindness (confirmation bias)

Question 6

What are the five stages of Kohlberg’s Moral Development?

Answer 6

Stage 1: Punishment & obedience
Stage 2: Instrumental exchange
Stage 3: Good boy, Nice girl
Stage 4: Law & order
Stage 5: Social contract
Stage 6: Universal principle

Question 7

What are the four types of workplace deviance?

Answer 7

Personal aggression (Serious, interpersonal)
Political deviance (Minor, interpersonal)
Production deviance (Minor, organizational)
Property deviance (Serious, organizational)

Question 8

Production deviance

Answer 8

Unethical behavior that hurts the quality and quantity of work produced.

Leaving early
Taking excessive breaks
Intentionally working slowly
Wasting resources

Question 9

Property deviance

Answer 9

Unethical behavior aimed at the organizaiton’s property or products.

Sabotaging equipment
Accepting kickbacks
Lying about hours worked
Stealing from company

Question 10

Political deviance

Answer 10

Using one’s influence to harm others in the company.

Showing favoritism
Gossiping about coworkers
Blaming coworkers
Competing non-beneficially

Question 11

Personal aggression

Answer 11

Hostile or aggressive behavior toward others.

Sexual harassment
Verbal abuse
Stealing from coworkers
Endangering coworkers

Question 12

What are the ways to develop an ethical mind?

Answer 12

Behaving ethically
Establishing an ethical compass
Adhering to ethical values
Reflecting on ethical behavior through self-tests
Asking mentors to comment on ethical behavior
Acting quickly to confront unethical behavior of others

Question 13

What are some dimensions of ethical leadership?

Answer 13

Fairness
Power sharing
Role clarification
people orientation
Integrity
Ethical guidance
Concern for sustainability

Question 14

What are the guideline for evaluating the ethics of a decision?

Answer 14

Is it right?
Is it fair?
Who get hurt?
Would you be comfortable if the details of your decision or actions were made public in the media or through e-mail?
What would you tell your child, sibling, or young relative to do?
How does it smell?

Question 15

Corporate social responsibility

Answer 15

Responsibility of the organization that is part of external engagement, or the efforts a company makes to manage its relationship with the external world

Question 16

Greenwashing

Answer 16

A form of spin in which green PR/marketing is deceptively used to promote the perception that an organization’s products, aims or policies are environmentally safe.