Chapter 6 Critique Of Maximising Behaviours Of Consumer And Producer Flashcards

1
Q

Rational Choice theory

A

States that individuals use logical and sensible reasons to determine the right choice associated with an individual’s best self interest

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2
Q

What is rational consumer choice

A

The decision making process based on people making choices that result in optimal/maximum level of utility for an individual. Expected to provide the greatest benefit given the choices available.

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3
Q

Examples of Rational choice theory:

A

Firms aim to be profit maximisers
consumers aim to maximise utility.

consumers buy more of a product if price falls, law of demand
firms buy products from supplier that offers lowest (best) price
shareholders buy stocks with greatest expected rates of return
investors aim to minimize their level of risk
people are happier if they have a higher standard of living.
government wants to improve the economic and social well-being of citizens

However behaviour economics also questions whether we always act rationally and whether all firms im to maximise their profits.

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4
Q

What are the three key assumptions derived from traditional economic theories?

A

Consumer rationality
Utility maximization
perfect information

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5
Q

What does the concept of consumer rationality mean?

A

Assumed that individuals use rational calculations/considerations to make sensible choices that align with their own best interests. Driven by self-interest and incentives

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6
Q

What does the concept of utility maximization mean?

A

Preferences of individuals are described by the level of utility gained from decision. Economic theory assumes people decide on the option that gives them maximum level of utility.

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7
Q

What does the concept of perfect information mean?

A

Equal access of information about alternatives available. E agents need easy access to perfect information for rational choices. Assumes people use all available knowledge to make a decision.
Too many choices can make people less likely to make a rational decision and can be both physically and mentally exhausting.

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8
Q

What is behavioural economics?

A

The study of actual economic decision making, emphasis on human behaviour being less rational than traditional economic theory suggests.

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9
Q

What are the limitations of the assumptions of rational consumer choice?

A

Biases
bounded rationality
bounded self control
bounded selfishness
imperfect information

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10
Q

How is bias limiting assumptions of rational consumer choice?

A

Cognitive responses are influenced by biases. influence how people process complex information during decision making.
- makes it extremely difficult to make a pure and instantaneous rational decision.

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11
Q

How can biased be categorized

A

Bias can be categorized as rule of thumb, anchoring+framing, and availability.

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12
Q

Explain the term Rule of Thumb in the context of bias.

A

Refers to the practical and approximate way of doing something without being exact. judging a situation based on experience affecting choices in trying to meet economic objectives. As a rule of thumb, people tend to stick to a default choice, can lead to irrational decisions

e.g it is normal to assume discounted prices are cheaper than the average price of the same product over a period of time, however this is not often the case.

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13
Q

Explain the terms Anchoring in the context of bias.

A

Anchoring is a cognitive bias that influences how people view a product by comparing it to something else.

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14
Q

What is an example of anchoring?

A

Example what we first see when walking in a store becomes an ‘anchor’ which future choices are assessed, such as a discount offer Anything without the discount seems less attractive, but helps convince individuals they are getting a bargain. Without this anchor, some consumers may not have even walked into the store. Real estate agents use anchors by showing offer prices for houses, acting as an anchor for potential home buyers.

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15
Q

What is framing?

A

Framing is presenting the information to highlight pos/neg aspects that it creates bias in favour of a particular choice. influencing their relative attractiveness to decision makers.
two products, 80% lean vs 20% fat.

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16
Q

Explain the term Availability bias in the context of bias.

A

refers to the ease with which an idea or event
can be recalled from memory. This causes
people to overestimate the likelihood or probability of the event
or idea ever happening, thereby distorting rational decision-making

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17
Q

What is bounded rationality theory?

A

states that rationality is limited. This means that people’s cognitive decision- making capacity is limited owing to barriers such as
information failure or the time available to make the decision.

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18
Q

What is bounded self control?

A

is a limitation of the assumptions of rational consumer, as people may lack the self-control to think for themselves and to make a rational choice. Instead, they conform to social norms and group preferences and pressures, which may not match their own preferences.

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19
Q

What is bounded Selfishness?

A

means that people are not necessarily selfish and only act in
self-interest, but often behave reciprocally and altruistically. People do not always pursue their own pure self-interest
e,g donating to charity

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20
Q

What is imperfect information?

A

occurs when people have inaccurate, incomplete or unreliable information, so decision-making is not optimal. Buyers with their asymmetric information can potentially make ‘wrong’ choices. This creates bounded rationality.

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21
Q

How are decisions truly made?

A

Instinctively/unconsciously rather than logically/consciously, do not weigh up costs+benefits of particular decision
Given people are not necessarily rational, choice architects and nudges are used to overcome pitfalls to reasonable and rational decision making. Applies to consumers making purchasing decisions or employees meeting performance targets. .

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22
Q

What is choice architecture?

A

The deliberate design of presenting choices in different ways to members of society, and the impact of these methods on decision making. People have limited attention span due to ever growing complexities, so prefer simplicity. Changing context in which people make choices can help create new and desired social/economic behaviour. Simplifying choices makes process of choosing easier.

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23
Q

examples of choice architecture

A

e.g layout of supermarkets, calorie counts etc.
e.g ‘most popular’ items, ‘top pick’ etc to reduce choice overload.
e.g menus creating nudges for customers to choose items, such as an item beign priced significantly more expensive. But 2nd/3rd most expensive seem like a bargain when customers compare relative prices.
e.g fresh fruits and veggies at entrance of retail stores, placed at eye level as a nudge to encourage+facilitiate consumer choice.

Default choices, restricted choices, mandated choices

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24
Q

What is a choice architect?

A

Individual/organization responsible for shaping context in which people make decisions, by simplifying the design of different options being presented. Help with choice overload.

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25
Q

Examples of choice architects:

A

Parents
teachers
colleagues
friends
employers
media
government

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26
Q

Why are choice architects and nudges used?

A

Due to contradiction between rational human behaviour, and irrational decision making (theory vs reality).

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27
Q

What are perception nudges?

A

Used by choice architects in response to people reacting differently to same information depending on how it is presented (perception part).

99% fat free vs 1% fat etc.

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28
Q

What is a default choice?

A

The given decision of an economic agent if no action is taken. These are done to minimize the costs of choosing+deciding what to do. People are more likely to participate when they are automatically enrolled into a scheme, especially as this is the simplest or easiest option.

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29
Q

Examples of default choice:

A

Being automatically signed up into a system, parents automatically registered to contribute to parent teacher association at school.

side options, such as salads/fries.

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30
Q

What are restricted choices?

A

Type of choice architecture that limits choices available to people, placing healthier food items on a menu, restricting choice of unhealthier foods. Choice for consumers is restricted, but it is still there. Nudge is created to encourage consumers to opt for the less Unhealthy item. Restricting choices helps make rational/sensible decision.

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31
Q

What are mandated choices?

A

When required to make an advanced decision/declare whether they wish to participate in particular activity.

32
Q

example of mandated choice?

A

when people apply for a new driving licence or renew
their driving licence, they may be asked to declare whether they wish to donate their organs in the event of death.

33
Q

What is nudge theory?

A

Practice of influencing choices that people make. Used to improve social+economic wellbeing of individuals and societies.

34
Q

What is a nudge?

A

Nudges are created by choice architects using small prompts/tweaks to alter social and economic behaviour, without taking power for people to choose.

35
Q

examples of nudges?

A

warning systems used in motor vehicles for safety reasons, such as automatic LED lighting, low fuel notification and audio alerts when seatbelts are not used

highly visible speed cameras to reduce speed in strategic places, such as busy road junctions and roads near schools

food items displayed in cafeterias, where healthy food products (such as fresh fruits) are placed at the beginning of the line and/or at eye level within easy reach to encourage healthier choices

different coloured bins to encourage recycling of waste by category, for example, paper, plastics, food, or general waste

36
Q

What is the EAST framework?

A

Framework that positively affects human behaviour to nudge decision makers.

37
Q

what does the E mean in the East framework?

A

Easy - reducing/removing friction, simplifying things, more straightforward to influence what others do.

38
Q

what does the A mean in the East framework?

A

Attractive - breaking through people’s attention, e.g personalizing product. Choice architects often base nudges on loss aversion; where people do not like to miss out on opportunities.

39
Q

what does the S mean in the East framework?

A

Social, humans are influenced by what others do, more so than rules/regulations.

40
Q

what does the T mean in the East framework?

A

Timely, determining when people are most responsive; e.g considering when behaviour is most likely to be disruptive to encourage people to make decisions.

41
Q

What is profit maximization?

A

The assumed fundamental goal of private sector firms, when there is the greatest positive difference between total revenue and total costs or at the level of output where MC = MR.

MC = MR, a point at which they should keep production constant. Producing an extra unit beyond this point will create a higher marginal cost than the marginal revenue it creates.

42
Q

Why is profit maximization achieved?

A

To increase total revenue/strategies to minimize cost of production.

43
Q

What is TR?

A

Total value of firm’s sales revenue.

44
Q

What is TC?

A

Sum of all expenses incurred by firm in production process.

45
Q

What happens when MR > MC?

A

If MR > MC profits will rise if firms increase their output because marginal (additional) revenue outweighs the MC. Profits increase when MR > MC

46
Q

What happens if MC > MR

A

Firms will reduce their output, as marginal costs outweights revneue, that is, profits decrease when MC > MR.

47
Q

What is marginal cost?

A

Cost of producing an extra unit of output.

MC = Change in total costs / change in level of output
MC = ΔTC / ΔQ

48
Q

What is marginal revenue?

A

Extra revenue received from sale of an extra unit of output.

MR = ΔTR/ΔQ

49
Q

Why is profit maximization is important to many firms?

A

Provides the financial reward for entrepreneurs who take risks.

50
Q

Why is profit maximization is important in terms of finance?

A

Profits, important source of finance, saves firms having to incur interest payments on bank loans to fund operations.

51
Q

Why is profit maximization is important in terms of wages?

A

Higher profits, higher wages, important for staff motivation, loyalty and productivity.

52
Q

Why is profit maximization is important for shareholders/owners?

A

The shareholders/owners of most PS firms aim to maximize ROI. Shareholders demand an attractive dividend payment. The interests of the shareholders or owners must be met for firms to operate sustainably.

53
Q

What is a dividend?

A

a share of the company’s annual profits distributed to shareholders

54
Q

Why is profit maximization is important for longevity?

A

Profits also help firms to be in a better financial position to survive, especially during a recession (economic downturn).

55
Q

What is corporate social responsibility?

A

About businesses considering the impact of their operations on society as a whole (int and ext stakeholders not just business), in a positive and ethical way.

56
Q

Examples of CSR

A

Reducing carbon footprints
Engaging in fair trade practices
participating in charitable/volunteer work
improving well being of workers
making use of socially responsible marketing and advertising campaigns
minimizing waste
implementing green technologies in the workplace.

57
Q

What is market share?

A

refers to a firms portion of total value of sales revenue in a particular industry.

58
Q

Formula of market share?

A

Firm’s total sales revenue / industry’s total sales revenue

x 100

expresses sales revenue as a percentage of total market sales

59
Q

What are market leaders?

A

Firms with the largest market share in a given industry.

60
Q

What does market share reveal about an industry?

A

Helps to show extent to which an industry is competitive by aggregating market share to largest few firms/market leaders in a industry. Able to have comparisons between size of businesses, and allows entrepreneurs to take appropriate actions to stay competitive.

61
Q

What advantages does a large market share bring? (competitive advantages)

A
  • brand loyalty, leads to repeat sales, customers are less sensitive to higher prices charged.
  • economies of scale, cost saving benefits due to the firm’s larger scale operations
  • higher profits as firm accounts for more of markets sales.
  • also enjoy good corporate reputation, helps attract investors, better employees
  • retailors more likely to stock products of market leaders.
62
Q

What is satisficing?

A

Business objective, aims of satisfactory level of profit, owing to sacrifices needed if p maximization were to be pursued.
- shareholders may want to maximize, but workers/managers may lack incentive to do so.
- to ensure job security, but not overwork.

63
Q

Why is it difficult for a firm to be exact about its profit maximizing level of output?

A

Cannot accurately determine marginal revenue and marginal cost.
P maximization requires significant expenditure of time, effort, and financial resources.
Businesses have a wide range of organizational objectives as well such as CSR.

64
Q

Profit formula?

A

Profit = TR - TC.

65
Q

What does the graph shown represent? (Satisficing vs Profit maximizing)

A

With reference to the graph, the following applies to the profit-maximizing firm:
- Output = 10,000 units as this is the output level where MC = MR
- Price (or average revenue) = $110
- Average cost = $70
- Hence, the profit for the firm = TR – TC = ($110 × 10,000) – ($70 × 10,000) = $400,000.
By contrast, the profit satisficing firm can charge a price between $90 (the free market equilibrium
price) and $110 (the profit-maximizing price). Suppose the profit-satisficing firm chose to charge $90:
- Price = $90
- Average cost = $70
- Output = 13,000 units
- Hence, the profit for the firm = TR – TC = ($90 × 13,000) – ($70 × 13,000) = $260,000.

profit sacrificing firm settles for lower acceptable level of profit, by charging a lower price and supplying a larger quantity.

66
Q

What is growth?

A

Increasing the size and scale of operations of a firm. Established businesses aim for growth and expand operations, whereas new firms tend to break-even and survive.

67
Q

How can growth be measured?

A

Sales revenue
Product Range
Number of employees
Number of stores/outlets
volume of output and/or production capacity
value of its assets or the capital invested.

68
Q

Why firms may aim to grow for numerous reasons, such as?

A
  • To take advantage of economies of scale, can gain cost saving benefits. Long run, this would lower average costs of production, making them more profitable.
  • greater market power and prestige associated with being a large firm.
  • being more competitive, as larger firms tend to be better positioned to withstand competitive pressure from rival firms.
  • Similarly, larger firms are more likely to survive during difficult trading periods, perhaps due to seasonal fluctuations in demand or an economic recession.
69
Q

Firms can grow in several ways including:

A

Mergers and Acquisition
Market penetration growth strategies
Market development growth strategies
Product development growth strategies
Diversification growth strategies

70
Q

What are mergers and acquisition

A

Taking over another company, quick method of growth but is highly expensive and likely to create change in corporate objectives and strategies.

71
Q

What are market penetration growth strategies?

A

Firms focus on increasing sales of existing products in existing markets to existing customers. Low risk, requires little/if any investment in new market research as firms concentrates on increasing sales revenue/market share of products. Examples, competitive pricing strategies, or introducing customer loyalty schemes

72
Q

Market development growth strategies

A

Firms sell existing products to new markets. Carries some risk as customer tastes may vary in different regions/countries. also added cots of market research.

73
Q

Product Development Growth strategies

A

Firm introduces new products in existing markets. Common method of growth for many, e,g car manufacturers and Apple iPhones, iPads.
Medium risk strategy, involves significant investment in R and D

74
Q

Diversification Growth Strategies

A

firms producing and selling completely new products to new customers.
High risk as firms enter markets where they have little/no experience.

75
Q

Related diversification

A

When firms remain in an industry they are familiar with.

76
Q

Unrelated diversification

A

Firms entering new industries with no previous market experience.