Chapter 6 And 7 Test

Question 1

What are the four types of labour?

Answer 1

Unskilled
Semiskilled
Skilled
Professional

Question 2

What are the 5 functions of human resources management?

Answer 2

Recruitment and selection
Orientation
Maintaining good working conditions
Managing employee relations and training/development

Question 3

What are the categories of business careers and give an example of each one.

Answer 3

General business -waiters 
Accounting careers- accounting clerk 
Consulting careers- financial consultants 
Entrepreneurship- Mark Zuckerberg
Financial careers- Security Analyst
Human resources careers- administrative services managers 
Marking careers- art director 
Personal selling careers-retailer

Question 4

List 5 rights of the employee

Answer 4

The right to a safe workplace
The right to be free from sexual harassment
The right to a job regardless of race, national origin, sex, age, handicaps or religious or political beliefs
The right to privacy
The expectation to be recognized and paid fairly for a job well done.

Question 5

List five rights of the employer

Answer 5

1. The right to have a full day’s work, for a full day’s pay
2. The right to have workers who arrive on time, keep track of their breaks and work right up until quitting time.
3. The expectation to have employees who are self-motivated
4. The expectation to have employees who are cooperative, loyal and polite
5. The right to have employees who are honest and dependable

Question 6

What are two things provincial human rights codes prohibit on the job?

Answer 6

Discrimination and harassment

Question 7

Is high employee turnover good or bad?

Answer 7

It can be bad if skilled workers are always leaving because then you are going to have to train the new unskilled workers which is time and money consuming

Question 8

What are the four functions of management?

Answer 8

1. Planning
2. Organizing
3. Leading
4. Controlling

Question 9

Explain 4 ways that mangers can motivate employees.

Answer 9

Compensation
Appreciation
Challenges
Trust

Question 10

List the resources that a manager must manage.

Answer 10

Purchasing 
Production 
Marketing and distribution 
Research and development 
Finance

Question 11

What are the 3 styles of leadership

Answer 11

Autocratic
Laissez-faire
Democratic leadership

Question 12

Describe the 3 scenarios in which management can act ethic

Answer 12

Management and employees
Management and the environment
Management and the community

Question 13

Explain bitcoin

Answer 13

Butcoin is a digital and global money system. It allows people to send or receive money across the internet even to someone they don’t know or don’t trust. Money can be exchanged without being linked to a real identitys.