Chapter 6: Achieving Business Goals

Question 1

Define Goal

Answer 1

A desired outcome a business intends to achieve within a certain timeframe

Question 2

How can carefully prepared goals benefit managers?

Answer 2

• It will serve as a target for a business and will help the employees understand what they are trying to achieve.
• Serve as a benchmark for businesses to measure performance
• Help motivate employees serve as an acting force for them to succeed

Question 3

What does S.M.A.R.T goal mean

Answer 3

Smart, measurable, achievable, realistic and time bound

Question 4

Define staff involvement

Answer 4

Staff involvement means involving employees in the decision-making process and giving them the necessary skills and rewards

Question 5

What is labour productivity?

Answer 5

Labour productivity measure how much an employee can produce in a set period of time.
- to increase this business show provide good work environment —> maximisation employee involvement —> satisfaction

Question 6

What is labour productivity?

Answer 6

Labour productivity measure how much an employee can produce in a set period of time.
- to increase this business show provide good work environment —> maximisation employee involvement —> satisfaction